Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance.

Case Studies

Showing 24 Success Stories about Software and Services used by Medallia

How Medallia Built a Compliance Program That Engages

Medallia - Customer Case Study

Medallia Uses Heretto Deploy Portal To Deliver Dynamic And Personalized Content

How Grafana unites Medallia's observability stack for faster, better insights

Medallia reignites employee advocacy and sees exponential growth with Sprout

Medallia Lowers Risk by Moving Data Resilience to the Cloud for VMware and AWS Workloads

How a fast-paced SaaS company uses the iCIMS Talent Cloud to listen to what candidates have to say

Medallia Finds Success And Satisfaction With Moveworks On Slack

Medallia streamlines onboarding with Mindtickle

Medallia achieved 50 percent better Core Web Vital Scores with Netlify High-Performance Edge

Medallia drives global expansion with Oracle Cloud

Medallia - Customer Case Study

Medallia CEMents its Market Leadership

Medallia - Customer Case Study

Medallia Gains Edge in Competitive Customer Experience Management Market with DevOps

Medallia Makes Customer Care Smart with Business iQ

How do you kick your annual event up a notch

Empowering Agents to Create Great Customer Experiences at Medallia

Medallia - Customer Case Study

RingCentral Delivers Secure Communications Functionality for a Fast-Growing, Global Business

Medallia Leverages LogReduce for Real-Time App Monitoring and Business Insights

How Medallia Launched an Elastic Self-Service Portal on Amazon Web Services

Medallia - Customer Case Study

How a B2B Company Built a Strong Employer Brand

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