Medallia achieves near-100% global compliance training completion with Emtrain
Medallia
Margaret Chow
VP, Deputy General Counsel
B2B Case Studies Featuring Medallia as the Customer
Explore case studies featuring Medallia as the customer — learn how vendors and partners helped Medallia solve real business challenges.
Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance.
Case Studies
Showing 25 Success Stories about Software and Services used by Medallia
Medallia builds a sustainability program that drives $30M+ in revenue with Watershed
Medallia
Heather Jin
Global Head of Social Impact and Sustainability
Medallia - Customer Case Study
Medallia
David Ingram
Senior Technical Writer
Medallia Uses Heretto Deploy Portal To Deliver Dynamic And Personalized Content
Medallia
Mike Hedblom
Senior Director of Product Documentation
Medallia unifies observability and accelerates insights with Grafana
Medallia
Anugrah Vijay
Senior Software Engineer
Medallia achieves renewed employee advocacy and dramatic social engagement growth with Sprout Social
Medallia
Justin Herrick
Senior Manager
Medallia achieves 99% faster restores and 4.4x storage savings with Druva Data Resiliency Cloud
Medallia
Vinnie Chhabra
IT Architect
How a fast-paced SaaS company uses the iCIMS Talent Cloud to listen to what candidates have to say
Medallia improves employee IT support with Moveworks
Medallia
Jillian Middleton
Corporate IT Architecture & Engineering Team Lead
Medallia achieves 68% onboarding completion and faster ramp with MindTickle
Medallia
Sheryl Hughes
Director, Enablement Operations
Medallia achieves 50% better Core Web Vitals with Netlify
Medallia
Rob Kristie
Global Head of Web Development
Medallia drives global expansion with Oracle Cloud
Medallia
Leslie Stretch
CEO
Medallia streamlines candidate onboarding and employee appreciation with Gemnote
Medallia CEMents its Market Leadership
Medallia
Borge Hald
CEO
Medallia achieves 45% auto-resolution and 30% agent productivity gains with Aisera's AI Service Desk
Medallia
Ashwin Ballal
Chief Information Officer
Medallia achieves 90% faster build times and 24-hour enterprise deployments with CloudBees Core
Medallia
Naggi Asmar
Vice President of Engineering
Medallia achieves real-time, unified performance monitoring with AppDynamics
Medallia
Stefan Krantz
Senior Director of Engineering
How do you kick your annual event up a notch
Medallia achieves 34% higher agent proficiency and a 5-point NPS improvement with Coveo for Salesforce
Medallia
Kennen Warmack
Director of Support
Medallia achieves 2x recruiting productivity and 43% more sourced hires with Lever
Medallia
Molly Stark
Head of Talent Acquisition Programs & Operations
Medallia achieves secure, scalable global communications with RingCentral
Medallia
Sam Bryson
IT Support Manager
Medallia achieves real-time app monitoring and business insights with Sumo Logic
Medallia
Karl Armani
Sr. Director of Infrastructure
Medallia launches an elastic self-service demo portal with ClearScale
Medallia
Karl Armani
Head of Infrastructure Security and Operations
Medallia - Customer Case Study
Medallia achieves 2x annual growth and a 38% referral hire rate with Greenhouse Software
Medallia
Matt Frost
Talent Acquisition
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