Moveworks B2B Case Studies & Customer Successes

Moveworks is the universal AI copilot for search and automation across all your business applications. They give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.

Achieve delivers instant IT help with Moveworks AI

Achieve

Mark Tonnesen

Chief Information Officer

AkzoNobel boosts productivity and AI adoption with Moveworks

AkzoNobel

AkzoNobel boosts employee productivity and secure AI access with Moveworks

AkzoNobel

Malabika Mukherjee

Architect for Automation & Touchless

Albemarle achieves 2x faster support resolution with Moveworks

Albemarle

Alok Singh

Director of IT Automation and Collaboration

Albemarle achieves 2x productivity with Moveworks

Albemarle

AppDynamics achieves white-glove IT support with Moveworks

AppDynamics

Russ Harris

VP Operations

AppDynobot achieves faster onboarding and flat IT headcount with Moveworks AI Assistant

AppDynobot

Autodesk achieves instant IT support and faster employee service with Moveworks

Autodesk

Prakash Kota

Chief Information Officer

Broadcom achieves 88% autonomous IT issue resolution with Moveworks

Broadcom

Broadcom streamlines IT support and employee onboarding with Moveworks

Broadcom

Stanley Toh

Head of End-User Services & Experience

Ciena achieves 85% faster approvals and 100+ automated use cases with Moveworks

Ciena

Consumers Energy modernizes employee support with Moveworks

Consumers Energy

Joe Langa

Team Leader

Consumers Energy saves $55K in licensing with Moveworks

Consumers Energy

Databricks achieves 73% ticket deflection with Moveworks Agentic AI

Databricks

DocuSign streamlines IT support at scale with Moveworks

DocuSign

Saran Mandair

Vice President of Global IT

Equinix boosts employee support and Teams adoption with Moveworks

Equinix

Greg Ogle

VP of Global IT Infrastructure

Equinix achieves faster IT ticket routing with Moveworks AI triage

Equinix

a Fortune 500 company resolves IT issues in less than a minute with Moveworks

Fortune 500 Company

Freedom Financial achieves instant IT support with Moveworks

Freedom Financial

Mark Tonnesen

Chief Information Officer

a global sustainable energy company boosts employee support efficiency with Moveworks

Global Sustainable Energy Company

Hearst achieves faster employee support with Moveworks

Hearst

Hearst achieves 57% autonomous support resolution with Moveworks

Hearst

Andrew Leach

Continuous Service Improvement Manager

Intercontinental Exchange turns IT tickets into an actionable to-do list with Moveworks Employee Experience Insights

Intercontinental Exchange

Chuck Adkins

Senior Vice President, Information Technology

Intercontinental Exchange turns IT tickets into actionable insights with Moveworks

Intercontinental Exchange

Jamf achieves instant employee support and 70% AI assistant adoption with Moveworks

Jamf

Melissa Dunham

Senior Director of IT Support and Experience

a leading automobile manufacturer reclaims 70,000 productivity hours with Moveworks AI Assistant

Leading Automobile Manufacturer

a leading biotechnology firm boosts IT efficiency with Moveworks

Leading Biotechnology Firm

a leading fintech company saves 5+ hours per day for technicians with Moveworks AI Assistant

Leading FinTech Company

Leidos boosts IT productivity with Moveworks

Leidos

Brian Hobbs

VP of Enterprise Applications

Leidos achieves faster IT resolutions with Moveworks

Leidos

loanDepot builds a better employee experience with Moveworks

loanDepot

Donald Small

Director of IT Service Management

loanDepot achieves 5-minute IT approvals with Moveworks

loanDepot

Luminis Health improves frontline support and cuts call volume with Moveworks

Luminis Health

Andre Green

IT Director

a leading biotechnology firm saves $1 million annually with Moveworks conversational AI

Major Biotech Firm

ManTech cuts Tier 1 support workload by 50% with Moveworks AI Assistant

ManTech

Medallia improves employee IT support with Moveworks

Medallia

Jillian Middleton

Corporate IT Architecture & Engineering Team Lead

Medallia achieves 95% employee engagement with Moveworks AI Assistant

Medallia

Mercari reduces IT ticket volume by 74% with Moveworks

Mercari

Alex Rust

Engineering Manager

Mercari reduces IT tickets by 74% with Moveworks

Mercari

Nutanix achieves instant HR support at scale with Moveworks AI Assistant

Nutanix

Nutanix achieves faster IT support resolution with Moveworks

Nutanix

Nutanix boosts IT support automation with Moveworks

Nutanix

Wendy M. Pfeiffer

Chief Information Officer

a California city saves 3,000+ hours annually with Moveworks

One City in California

Palo Alto Networks boosts employee productivity with Moveworks

Palo Alto Networks

Nicole Tate-Pappas

Senior Director of Digital Experience Management

Power Design achieves Service Desk of the Year with Moveworks

Power Design

Josh Nelson

Director of Technology Experience

Procore achieves effortless employee support with Moveworks

Procore

Steve LeBoeuf

Senior Director of IT

Procore Achieves 98% Employee Satisfaction with Moveworks AI Assistant

Procore

Rambus Streamlines IT Support with Machine LearningBased Triage

Rambus

Mark Grimse

Vice President of IT

Robert Half builds a virtual workplace with Moveworks and Microsoft Teams

Robert Half

Mark Grimse

Vice President, Information Technology

Seagate Technology helps 65,000 employees adapt to remote work with Moveworks AI Assistant

Seagate Technology

Seagen achieves 32% autonomous IT resolution with Moveworks

Seagen

Ken Treutlein

Senior Director of Workplace Computing

Slack achieves friction-free IT support with Moveworks

Slack

Stephen Franchetti

VP of Business Technology

Slack achieves friction-free IT support with Moveworks

Slack

a social media company reduces support tickets and speeds employee help with Moveworks AI Assistant

Social Media Company

Stitch Fix achieves seamless hybrid employee communication with Moveworks

Stitch Fix

Ravindra Sunku

Senior Director of IT

TC Energy launches an AI assistant in under two months with Moveworks

TC Energy

Chris Foster

Chief Information Officer

the UK’s largest dedicated parcel delivery company improves IT support efficiency with Moveworks AI Assistant

The UK's Largest Dedicated Parcel Delivery Company

The Wonderful Company accelerates IT support and digital transformation with Moveworks

The Wonderful Company

Dennis Paulsen

Vice President of IT

The Wonderful Company boosts IT support efficiency with Moveworks AI Assistant

The Wonderful Company

Unity Technologies achieves instant IT support on Slack with Moveworks AI

Unity Technologies

Brian Hoyt

Chief Information Officer

Unity Technologies achieves instant IT support and 91% employee satisfaction with Moveworks AI Assistant

Unity Technologies

Verisk achieves instant global employee support with Moveworks

Verisk

David Lewis

AVP of Compute Services

Verisk achieves higher employee engagement with Moveworks AI Assistant

Verisk

Vituity boosts physician productivity with Moveworks

Vituity

Amith Nair

Chief Information Officer

Vituity achieves proactive IT support and frees 40% of L1 help desk capacity with Moveworks

Vituity

a web design company improves IT support and employee satisfaction with Moveworks

Web Design Company

Wellstar puts employees first with Moveworks conversational AI

Wellstar

Larry Ross

ServiceNow Manager

Wellstar achieves scalable, always-on employee support with Moveworks

Wellstar

West Monroe cuts IT resolution time and saves $1.4M with Moveworks AI support

West Monroe

Western Digital transforms employee IT support with Moveworks

Western Digital

Todd Stewart

VP of IT Operations

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