Case Study: Robert Half builds a virtual workplace with Moveworks and Microsoft Teams

Robert Half bet on AI to transition to enterprise chat

Robert Half, a leading recruiting and human resources consulting firm, needed to move employees to a fully digital workplace during the pandemic. With remote teams no longer able to rely on in-person help or quick walk-up support, the company struggled with slow email-based responses and the challenge of getting employees to adopt Microsoft Teams as a new way of working.

Moveworks implemented an AI Assistant on Microsoft Teams to route IT help and policy questions directly in chat, making Teams the hub for support and collaboration. The result was a roughly 6x increase in Microsoft Teams adoption in just four months, helping Robert Half create a more effective virtual workplace and improve employee productivity.

Robert Half

Mark Grimse

Vice President, Information Technology