Case Study: Medallia achieves 50% better Core Web Vitals with Netlify

Medallia achieved 50 percent better Core Web Vital Scores with Netlify High-Performance Edge

Medallia, a customer experience management company, needed to improve the performance and agility of its marketing website. Its WordPress-based site was difficult to QA, update, and deploy, and its Core Web Vitals needed improvement, especially as the team handled frequent content changes across multiple web properties.

Using Netlify’s Jamstack platform, along with Nuxt.js, Prismic, and Netlify Functions, Medallia rebuilt its site for faster development and easier collaboration. With Netlify, deploy times dropped from up to 120 minutes to 3–4 minutes, Core Web Vitals improved by 50% with LCP cut to around 700ms, and the team gained a more scalable workflow for launches, microsites, and event updates.

Medallia

Rob Kristie

Global Head of Web Development