Case Study: Medallia achieves 99% faster restores and 4.4x storage savings with Druva Data Resiliency Cloud

Medallia Lowers Risk by Moving Data Resilience to the Cloud for VMware and AWS Workloads

Medallia, the market leader in customer and employee experience software, was hampered by slow, unreliable on-premises tape backups and inconsistent disk performance that could make recovering deleted files take days. The IT team wanted a cloud-native, SaaS-based data resilience solution to reduce cost and complexity, speed restores, and improve security and ransomware protection across VMware, AWS, and critical databases.

Medallia extended its existing Druva deployment to protect 150 VMware VMs, Microsoft SQL, PostgreSQL and MySQL databases, and EC2 instances via Druva CloudRanger after a smooth proof of concept. The move eliminated tape management and on-prem hardware, delivered layered security and air-gapped backups, and produced measurable gains: 99% faster restores, 4.4x global deduplication storage savings, lower TCO, and more IT productivity and confidence in disaster recovery.

Medallia

Vinnie Chhabra

IT Architect