Aisera B2B Case Studies & Customer Successes

Aisera, a leader in agentic AI, empowers businesses to deliver transformative work experiences, boost employee productivity and reduce operational costs with its award-winning AI agent platform. Its AI Agent platform leverages purpose-built AI agents for IT, HR, Finance, and other domains to serve knowledge, coordinate decision-making, orchestrate processes, and autonomously take actions across business systems and applications, delivering measurable business value.

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Aisera B2B Case Studies & Customer Successes

Case Studies

8x8 achieves 65% auto-resolution and 70% customer satisfaction boost with Aisera Conversational AI

Amazon Web Services (AWS) achieves scalable, end-to-end AI Service Experience in the cloud with Aisera

Autodesk achieves proactive outage prediction and 70% MTTR reduction with Aisera AIOps

BDO Canada boosts IT productivity with Aisera Assistant

Big 5 Sporting Goods improves employee self-service and IT support with Aisera AI Agents

Carta achieves 74% auto-resolution, 95% CSAT and $1M cost savings with Aisera's Conversational AI

Chegg achieves 80% auto-resolution and rapid ticket closure with Aisera's AI Service Desk

City & County of Denver reduces IT costs and boosts employee satisfaction with Aisera

Dartmouth achieves 86% auto-resolution and $1M+ annual service desk savings with Aisera’s AI Service Desk

Dave achieves 24x7 on-demand customer support and 70% auto-resolution with Aisera

Global Hi‑Tech Company achieves 30% improved employee productivity and 45% auto-resolution with Aisera AI Service Desk

Grant Thornton achieves 75% auto-resolution of employee IT requests with Aisera's AI Service Desk

LifeScan achieves 65% auto-resolution and 70% CSAT improvement with Aisera AI Customer Service

McAfee achieves 74% auto-resolution and higher customer satisfaction with Aisera's Conversational AI

Medallia achieves 45% auto-resolution and 30% agent productivity gains with Aisera's AI Service Desk

Military Branch achieves 64% auto-resolution and 80% improvement in resolution times with Aisera AI Service Desk

National Healthcare Provider achieves 75% ticket auto-resolution and 80% productivity improvement with Aisera's AI Service Desk

NJ TRANSIT achieves $1M in support cost savings and 70% improved employee experience with Aisera AI Service Desk

OmniTRAX boosts employee satisfaction and IT efficiency with Aisera Assistant

Reputation achieves 60% auto-resolution and saves 10.6K agent hours with Aisera

Snowflake achieves a 63% reduction in MTTR with Aisera Ticket AI

Zoom achieves faster resolutions and 85% improved CSAT with Aisera's AI Customer Service

Zoom achieves 85% agent productivity gains and 80% improved employee experience with Aisera's AI Service Desk

Featured Companies

Folklore Digital

Trucker Tools

Fountain