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Visit Website8x8 - Customer Case Study
8x8
Joel Sandi
Senior Manager, Customer Support Operations
Aisera
AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. They have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.
Case Studies
Showing 18 Aisera Customer Success Stories
Amazon Web Services (AWS) - Customer Case Study
Amazon Web Services (AWS)
Autodesk - Customer Case Study
Autodesk
Prakash Kota
Chief Information Officer
Carta Provides Exceptional CX for Organizations and Investors
Carta
David DeMarco
SVP Business Technology
Chegg - Customer Case Study
Chegg
Brian McGuiness
Director of IT Operations
Dartmouth - Customer Case Study
Dartmouth
Mitch Davis
Chief Information Officer
Dave - Customer Case Study
Dave
Mia Alexander
VP of Customer Success
Global Hi-Tech Company - Customer Case Study
Global Hi-Tech Company
Grant Thornton auto-resolves 75% of employee requests thanks to Aisera's AI Service Desk
Grant Thornton
Jamie Fowler
Chief Technology Officer
McAfee - Customer Case Study
McAfee
Aneel Jaeel
Senior Vice-President, Customer Success Group
Medallia - Customer Case Study
Medallia
Ashwin Ballal
Chief Information Officer
Aisera's Virtual Assistant auto-resolves 64% of employee requests and provides an 80% improvement in resolution times
Military Branch
National Healthcare Provider - Customer Case Study
National Healthcare Provider
NJ Transit - Customer Case Study
NJ Transit
Bilal Khan
Chief Technology and Security Officer
Reputation Provides Next-Gen Customer Experience
Reputation
Tavis Raskin
Senior Director
Snowflake - Customer Case Study
Snowflake
Bjorn Jonsson
Technical Program Manager
AI Service Desk for Employee Self-Service Instant Employee Support with AI on Zoom
Zoom
Gary Chan
Head of IT Infrastructure and Employee Services
Zoom Digitally Transforms Customer Experience and Scales Business Operations
Zoom
Nick Chong
Head of Global Services & Support
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