British Gas Creates innovative inbound/outbound customer contact solution to gain a head start on its competitors in the emerging smart meter marketplace
British Gas
Dave Lister
Head of Service Development
British Gas
Case Studies
Showing 46 British Gas Customer Success Stories
Alvaria™ Workforce helps build an integrated resource strategy
British Gas
Paul Milloy
National Resource Planning Manager
British Gas - Customer Case Study
British Gas
Simone Pignatelli
Senior Digital Acquisition Manager
How British Gas uses CloudSense to power a convenient in-home customer experience
British Gas
David Bowring
Head of Technology
British Gas - Customer Case Study
British Gas
Bryan Nicholas
DM Buyer, British Gas Print Services
British Gas gives board portal a warm reception
British Gas
Sam Weller
Finance Director
British Gas - Customer Case Study
Better teambuilding & training at British Gas thanks to PowerVote
British Gas
Amanda Irwin
Wellbeing & Concierge Manager
British Gas - Customer Case Study
British Gas
Paul Phillips
Head of Software Assurance and Integration
British Gas - Customer Case Study
British Gas
Louisa Martin
Social Media Manager-Communities
British Gas - Customer Case Study
British Gas Unified Marketing Unlocks Value
British Gas
Jo Allen
Business Lead, Next-Generation Decisioning
British Gas - Customer Case Study
British Gas
Jo Allen
Business Lead, Next-Generation Decisioning
Cloud-based managed security testing improves security and efficiency and reduces cost
British Gas
Paul Phillips
Head of Software Assurance and Integration
British Gas Services Fix their Supply Chain with OpenText
British Gas
Badal Pandya
Development Manager
British Gas - Customer Case Study
British Gas Benefits from Dashboard Visibility & Tightened Controls
British Gas
John Dickens
Head of Finance Operations
Driving Service Excellence and Increased Revenue in the Contact Center
How British Gas is utilizing the power of WebChat Analytics to drive sales revenue, improve multi-chat rates and increase Net Promoter Score
British Gas
Tom Fleming
Digital Performance Coach
British Gas - Customer Case Study
British Gas
Julia Sherwen
Business Sponsor of the ICON Programme
British Gas - Customer Case Study
British Gas
CAROLINE OWEN
HEAD OF INTERNAL COMMUNICATIONS BRITISH GAS
British Gas Services reports 30% growth per year
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas
Patrick Smith
Digital Marketing Manager
British Gas Leveraged Khoros Care for Better Social Customer Care
British Gas
Louisa Martin
Social Media Manager-Communities
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
Hazelcast IMDG at British Gas
Enabling 75,564 self-serving customers for greater ROI
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
British Gas - Customer Case Study
How British Gas earned more leads with clean, focused landing page design
British Gas
Malcolm Carter
Senior Optimisation Manager
British Gas - Customer Case Study
How British Gas Optimised Its Parts Supply with Google App Engine
British Gas - Customer Case Study
Improving leadership of top talent through EI
British Gas
Neil Miles
Leadership Development Manager
Better teambuilding & training at British Gas thanks to PowerVote
British Gas
Amanda Irwin
Wellbeing & Concierge Manager
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