VCC Live B2B Case Studies & Customer Successes

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VCC Live provides innovative cloud-based contact center solutions that empower their clients to provide the best customer experience. With VCC Live’s software, contact centers can handle a full spectrum of incoming and outgoing services – through Phone, Email, SMS, Chat and Social Media. They are a global company doing business in more than 52 countries, providing telecom coverage in more than 150 countries, and reliable services for more than 7000 users worldwide.

Case Studies

Showing 30 VCC Live Customer Success Stories

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4Finance boosts contact center efficiency with VCC Live

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4Life Direct boosts sales effectiveness with VCC Live

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4Life Direct achieves 20% higher sales per agent with VCC Live

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Adevinta improves customer support efficiency with VCC Live

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Cash24 achieves 90% agent availability with VCC Live

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Cloudagents achieves secure international payments with VCC Live VCC Pay

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CreditKasa achieves seamless remote operations and increased telesales efficiency with VCC Live

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DHL achieves greater efficiency and real-time visibility with VCC Live

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Diákhitel Központ Zrt. achieves modern self-service and high customer satisfaction with VCC Live

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Ferratum Group boosts debt collection efficiency with VCC Live

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Gigashopping boosts sales with VCC Live

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GRÁNIT Bank achieves secure long-term data retention with VCC Live

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Iránytű Institute achieves 30-50% better survey performance with VCC Live

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MVM achieves real-time, data-driven customer communication with VCC Live

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Outfittery achieves unified customer communications with VCC Live

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Photel achieves scalable remote contact center operations with VCC Live

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Protocall Group achieves higher call efficiency with VCC Live

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Provident boosts productivity and remote work with VCC Live

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Studio Moderna achieves remote work readiness and 20% higher Active Talk Time with VCC Live

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Szallas.hu achieves 80% call retention with VCC Live

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TBI Bank achieves 95% call handling and 50% efficiency gains with VCC Live

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Teladoc achieves faster, smoother customer care with VCC Live

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Telemarketing International boosts outbound reach with VCC Live

UNICEF achieves faster, more secure donation handling with VCC Live

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UNICEF achieves faster, secure phone donations with VCC Live

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United Call Centers achieves 100% secure customer data handling with VCC Live Pay

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UPC Hungary boosts over-the-phone payments with VCC Live Pay

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UPC Hungary achieves 23% higher sales efficiency with VCC Live

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UPC Hungary achieves faster debt collection with VCC Live Pay

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Waberer achieves 20% workforce savings with VCC Live

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