roommaster B2B Case Studies & Customer Successes

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It started with a simple belief: great hospitality deserves great technology. For over 30 years, innQuest has been behind one of the industry’s most trusted hotel software platforms, roommaster. From the beginning, roommaster has powered independent hotels around the world, helping them manage everything from front desk to bookings, distribution, payments, and revenue, all in one place. Today, we’re entering a bold new chapter. innQuest is now roommaster. Why? Because the name hoteliers trust is the platform they rely on. This isn’t just a rebrand. It’s a recommitment to: ✔️ Technology that works the way hoteliers think ✔️ Simplicity without compromise ✔️ Built by hoteliers, for hoteliers Same people. Same mission. One trusted name. This is Hospitality, Simplified. This is roommaster.

Case Studies

Showing 27 roommaster Customer Success Stories

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Clew Bay Hotel streamlines operations with roommaster

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Commodores Inn streamlines hospitality operations with roommaster

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ExplorUS drives direct bookings and seamless guest operations with roommaster

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Flamingo Motel achieves 35% RevPAR growth with roommaster

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Goolwa Surf Life Saving Club achieves streamlined membership growth and efficient POS & inventory management with roommaster

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Goolwa Surf Life Saving Club boosts membership management and revenue with Exceed POS and roommaster

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Harrison Hall Hotel streamlines operations and guest service with roommaster

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Harrison Hall Hotel improves operational efficiency and guest experience with roommaster

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Hoteles Vista Group improves all-inclusive portfolio management with roommaster

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Hoteles Vista Group builds Puerto Rico’s first all-inclusive hotel chain with roommaster

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Long Chim achieves streamlined service and automated stock control with roommaster

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Long Chim achieves seamless front- and back-of-house operations with roommaster

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NUVO Suites elevates guest experience with roommaster

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NUVO Suites Elevates Guest Experience with roommaster

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Ortega National Parks, LLC simplifies remote property management and cuts costs with roomMaster (InnQuest)

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Pelican Bay Resort achieves disaster-ready cloud operations with roommaster Cloud PMS

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Pelican Bay Resorts achieves disaster-resilient, cloud-based operations and online bookings with roomMaster cloud PMS

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Plim Plaza achieves greater operational efficiency with roommaster

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Plim Plaza achieves operational efficiency with roommaster

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Riley Hotel Group achieves streamlined hotel operations with roommaster PMS

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Riley Hotel Group achieves cross-selling and direct booking growth with roommaster

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Riley Hotel Group achieves operational excellence and stronger direct bookings with roommaster PMS

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Seaboard Hotels streamlines operations and boosts revenue with roommaster

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Seaboard Hotels achieves consistent operations and revenue growth with roomMaster

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West Virginia State Parks achieves centralized, reliable, data-driven lodge management with roomMaster (InnQuest)

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Wood River Inn achieves operational confidence and 57% more direct bookings with roommaster

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Wood River Inn gains operational confidence and more direct bookings with roommaster

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