Case Study: Long Chim achieves seamless front- and back-of-house operations with roommaster

Long Chim streamlines 250-cover service with roommaster

Long Chim, a Sydney-based Thai restaurant, needed a more efficient and intuitive point-of-sale and back-of-house system to manage high volumes of transactions and maintain control over its complex inventory. Their previous POS solutions were cumbersome and lacked the centralized reporting and seamless integration required for their profitable operation. They turned to roommaster for a solution using the Exceed POS and Sysnet back-of-house systems.

roommaster implemented its integrated Exceed POS and Sysnet solutions, which provided automatic inventory tracking, dynamic kitchen printing, and centralized head office reporting. This resulted in more efficient kitchen processes, consistent customer service, and accurate labor and stock management. The technology allowed Long Chim to effortlessly handle thousands of transactions, accommodate more sittings, and save staff time on manual tasks, ultimately supporting the delivery of their high-quality food.

Long Chim