roommaster
27 Case Studies
A roommaster Case Study
Commodores Inn, a family-run resort in Stowe, Vermont, faced the challenge of managing a complex 72-room operation with varied seasonal demands. They needed a dependable property management system to unify reservations, group blocks, and daily operations. They turned to roommaster to provide a centralized platform.
By implementing the roommaster PMS and later adding roommaster Payments, the vendor provided a single, easy-to-learn system that streamlined the front desk. The results included greater operational efficiency, faster guest checkouts, and simplified reconciliation. The long-term partnership, spanning 17 years, is credited to the software's reliability and the vendor's responsive support, allowing the inn to focus on delivering an exceptional guest experience.