Case Study: ExplorUS drives direct bookings and seamless guest operations with roommaster

ExplorUS streamlines operations across 20+ destinations with roommaster

ExplorUS, a park concessionaire operating hospitality services across more than 20 remote and seasonal national park destinations, faced the challenge of running consistent, modern operations without reliable city infrastructure. They needed a single, dependable property management system that could perform everywhere they operated. They partnered with roommaster to serve as their operational platform.

roommaster provided a unified solution, including its Booking Engine to capture direct bookings and its AI Concierge voice agent to answer calls and secure reservations after hours. This partnership over 14 years has given ExplorUS a reliable operational backbone, allowing them to turn guest interest into bookings without missing a call and to present each destination consistently. roommaster's ongoing innovation has helped ExplorUS streamline operations and deliver seamless guest experiences.

ExplorUS