Case Study: Seaboard Hotels streamlines operations and boosts revenue with roommaster

Seaboard Hotels boosts revenue 7% annually with roommaster

Seaboard Hotels, a family-owned group of four beach resort properties, needed a single property management system to maintain their high operational standards and business continuity across all locations. Their previous manual processes and a briefly implemented alternative system were prone to human error, making reservation tracking time-consuming and affecting overall productivity. They turned to roommaster for a solution.

By implementing the roommaster property management system and its integrated CRM, Guestfolio, Seaboard Hotels achieved streamlined operations and significant revenue growth. The yield management feature helped drive annual revenue increases of at least 7% prior to Covid-19. roommaster also automated the entire guest experience from booking to post-visit, greatly improving efficiency and staff satisfaction. The long-term partnership, fantastic customer service, and responsive support from the roommaster team were also key factors in the solution's lasting success.

Seaboard Hotels