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Visit WebsiteHow Haptik Redefined Customer Engagement For BankBazaar
bankbazaar.com
Ashwin CT
Sr. Manager Digital Marketing
Haptik
Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.
Case Studies
Showing 41 Haptik Customer Success Stories
How Cars24 is driving 33% of sales via WhatsApp
Cars24
Hitesh Sharma
Senior Manager
How India’s Leading Digital Lending App Enabled Instant Credit Disbursal on WhatsApp
CASHe
Prateek Singh Kushwah
Product Manager
How CEAT tailored a ‘Frictionless’ Customer Experience using AI
CEAT
Mahesh Soni
Sr Lead Digital Channel Experience
How Haptik Created a Conversational Customer Approach For Coverfox
Coverfox
Aniket Thakkar
Vice President of Marketing
How Haptik Helped Dr Lal PathLabs' Scale Their Customer Support Strategy
Dr. Lal PathLabs
Sandeep Singh
Head Digital
How Haptik Helped Scale Dream11's Customer Support By 30x During IPL 2018
Dream11
Harsh Jain
Chief Executive Officer and Co-Founder
Equinox Saw a Huge Spike in Leads with Haptik
Equinox Hotels
Katie Tardif
Brand Director
How India’s leading Water Purifying Company offers instant support via WhatsApp
Eureka Forbes
Chetana Kotian
Project Manager
How Haptik helped Future Pay Boost Weekly Retention By 21%
Future Pay
Rohitashwa Bhotica
General Manager
How Haptik Raised Brand Awareness For Godrej's Advantis
Godrej
Harshada Joshi
Sr. Manager Marketing
How Haptik Automated Grofers’ Customer Support in Less Than 48 Hours
Grofers
Suneet Gupta
Vice President of Customer Experience
Hathway enhances First Resolution Time by 60x using Haptik's AI Chatbot
Hathway
Anil Jhamb
Chief Customer Service Officer
How Haptik Redefined Direct-to-Consumer Advertising For HDFC Life
HDFC Life
Pankaj Gupta
Executive Vice President - Strategic Alliances, Bancassurance & Marketing
HealthKart Delivers Fitness On-demand Using Conversational AI
HealthKart
Ashish Gayakwar
Senior Product Manager
Hero Electric Ups Its Lead Generation Game with WhatsApp
Hero Electric
Manish Rohilla
Deputy Manager, Marketing
How Haptik Helped IIFL Reduce its Operational Cost and Improve Customer Experience
IIFL
Dharmender Narang
EVP & Chief Customer Experience Officer
How Haptik enabled customer support automation for the World's 3rd largest Telecom
Jio
How Reliance Jio Fiber Amplified Support using WhatsApp
Jio Fiber
Scaling Up User Engagement with a Multilingual WhatsApp Assistant
Jio Health Hub
How JioMart Handles 40% of Customer Support on WhatsApp
JioMart
How Junglee Games’ App Enhanced Higher Customer Satisfaction
Junglee Games
Mihir Samir Verma
Senior Manager - Strategy and Customer Experience
How India's Fastest Credit Lending App Elevated CX using Haptik
Kissht
Roshni Singh
Product Manager
Leading Insurance Provider increases user engagement by 500%
Kotak Life Insurance
Kirti Patil
Sr. EVP, IT & CTO
How Latercase Enhanced Product Discovery & Self-Serve Support
Latercase
Nick
Customer Experience Manager
How Linden Lab Improved User Experience with Haptik
Linden Lab
Dottie Linden
Support Operations Supervisor
How Haptik Augmented Mondelez India's Seasonal Marketing Strategy
Mondelez India
Abhishek Ahluwalia
Business Head eCommerce
How Mumbai Indians Changed the Game for Cricket Fans
Mumbai Indians
How Haptik built the World's Largest WhatsApp Chatbot
National eGovernance Division
Abhishek Singh
President & CEO
How Netmeds improved FRT by 99% using Haptik
Netmeds
Bruce Schwack
Chief Communications Officer
How Haptik Enabled OYO to Leverage WhatsApp For Customer Service
OYO Hotels & Homes
Varitant Goyal
Product Manager
Pepperfry amplifies Customer Experience using Pep, an AI-powered chatbot
Pepperfry
Ketan Kahandal
Assistant Manager
How StarHub Powered Omnichannel Support with Haptik
StarHub
Chris Lipman
Chief Customer Officer
How Tally implemented a 24/7 Sales Assistant using Haptik
Tally
Kapil Thukral
Digital Marketing Head
Increasing Add-to-Carts with an AI- Shopping Assistant
Tata CLiQ
Ankita Singh
Product Manager
How Haptik Helped Tata Mutual Fund Achieve 58% Growth in Engagement
Tata Mutual Fund
MVS Murthy
Head – Marketing & Digital
How Haptik Helped TOI Upgrade Their App User Experience
The Times of India
Zafar Sawant
Product Lead, Mobile Apps
How Beauty Brand Tira Powers Conversational Buying Guidance with Gen AI
Tira
Heena Chhapru
Head of Customer Service
Making Online Investments easier with a WhatsApp Chatbot
UpStox
Shrini Viswanath
Co-Founder
Zoop Enables Train Passengers to Order Food on WhatsApp
Zoop
Puneet Sharma
Founder
Elevated Customer Support for the World’s Leading Insurance Company using AI
Zurich International
Mark Cady
Head of Operations
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