Launching a customer academy to deliver customer success at scale
Gorgias
Amy Elenius
Manager, Customer Education
B2B Case Studies Featuring Gorgias as the Customer
Explore case studies featuring Gorgias as the customer — learn how vendors and partners helped Gorgias solve real business challenges.
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.
Case Studies
Showing 19 Success Stories about Software and Services used by Gorgias
How Gorgias Transformed HR and IT with Siit
Gorgias
Adeline Bodemer
VP of People
Guillaume launched an in-app Referral page to drive new user acquisition
Gorgias
Guillaume Aubert
Growth Marketing Manager
How Claudia increased Gorgias' activation of app integrations by 17%
Gorgias
Claudia Pravettoni
Success Growth Lead
Data-driven personalisation drives 7x marketing ROI on LinkedIn
Gorgias
Maxime Sutra
Growth Marketing & Demand Generation Manager
How Gorgias, a leading company in enhancing user experiences for online merchants and shoppers, integrated Kestra into their data infrastructure
Gorgias
Antoine Baillet
Data & Analytics Engineer
Gorgias drives a +60% lift in customer acquisition and doubles paid media match rates
Gorgias
Noemie Happi Nono
Growth Ops Manager
Why Gorgias Chose Alloy to power its NetSuite integration
Gorgias
Olga Bogomolova
Product Manager
How Gorgias Resolves Issues in Production “Within Hours" Using Sentry
Gorgias
Alex Plugaru
Cofounder and Chief Technology Officer
Gorgias diversifies and amplifies their climate impact with Patch
Gorgias
Brittany Walker
Impact Ambassador
Gorgias Helping ecommerce retailers automate customer support
Gorgias
Alex Plugaru
Co-founder and Chief Technology Officer
How Gorgias saved a full month on annual planning after a surprisingly easy Pigment implementation
Gorgias
Daniel Shaffer
Strategic Finance Lead
Gorgias knows their data is always accurate and gorgeous with Metaplane
Gorgias
Elliot Trabac
Data & Analytics Engineering Manager
Gorgias grows outbound pipeline by 70% with automation at scale
Gorgias
Max Sutra
Lead Demand Gen Manager
Gorgias makes better decisions and saves hundreds of hours of manual work
Gorgias
Alex Plugaru
Co-Founder & CTO
How to Increase Your Tech Partner Program’s Revenue by 30% (And Be a Joy to Work With)
Gorgias
Chris Lavoie
Senior Technology Partner Manager
How Gorgias Transitioned From Single-touch to Data Rich Multi-touch Attribution Using Dreamdata.
Gorgias
Noemie Happi Nono
Data Science & Growth Ops Analyst
Gorgias automates Hubspot with Segment
Gorgias
Axelle Heems
Growth Operations
Gorgias Improves Account Insight and ROI Attribution with Hull
Gorgias
Axelle Heems
Growth Operations
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