Case Study: Gorgias achieves a faster, more automated close with Maxima

How Gorgias automated reconciliation and journal prep with Maxima

Gorgias, an AI-native customer experience platform for e-commerce brands, faced significant bottlenecks in its month-end close process, which took 15 days. The challenges were primarily manual journal entries and flux analysis, requiring the team to waste hours exporting and preparing data from multiple sources. This left little time for actual financial analysis, hindering the fast-moving company's growth. They turned to Maxima to automate these accounting workflows.

Maxima implemented its AI-powered platform, including its Flux Analysis module, to automate repetitive tasks. The solution automated cash entries, PTO accruals, lease accounting, and payroll, posting everything directly into NetSuite. As a result, Gorgias reduced its month-end close timeline by two full days directly because of Maxima, achieving 90% automation of cash transactions and an estimated $60k in cost savings despite undergoing 6x growth.

Gorgias

Yohan Jacquin

VP of Accounting