Onboarding an ITSM Solution for a Governmental Organization in the Middle of a Pandemic
Agricultural Financial Services Corporation
Laurie Morrow
Supervisor for Digital Services, Foundations & Operations

TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.
Showing 55 TOPdesk Customer Success Stories
Agricultural Financial Services Corporation
Laurie Morrow
Supervisor for Digital Services, Foundations & Operations
Amphia Hospital
Richard Kamman
Manager of the Information and Medical Technology
Armagh City, Banbridge and Craigavon Borough Council
Conleth Donnelly
ICT Services Manager
Arts Council England
Uyi Uhunmwagho
Service Desk Manager
Aston University
Stephen Colden
IT Support Manager
Bath Spa University
Joanna Daggar
Change and Transition Manager
Bord na Móna
Richard Reade
Business Applications
Buckinghamshire New University
Bilal Ghani
Service Delivery Manager
Calor Gas
Jill Lamb
IT Customer Support Manager
Carpenters Group
David Kirkman
IT Help Desk Manager
Clear Creek Independent School District
Doug Vallot
Assistant Director of Network and Technical Services
Collège Boréal
Pierre Trudeau
Manager
Conseil Scolaire Catholique Providence
Marc Ethier
Computer Technician
Cranleigh School
Fred Bradley
Web Developer
Delft University of Technology
Jaco Rodenburg
Information Manager
District School Board of Niagara
Derek Galipeau
Supervisor of Technical Services & Support
EKC Group
Martin Batchelor
IT Service Desk Manager
Elis
Georgie Hewson
IT Technical Project Manager
Flagship Group
Nathan Fletcher
IT Support Manager
Goodenough College
Grafton Merchanting
John Spiers
Head of IT Service Delivery
Gwynedd Council
Alun Rees
IT Performance Engineer
Hörmann
Eliot Buckby
Facilities & Maintenance Manager
Keele University
Sandra Gillham
Keele University
Kent Community Health NHS Foundation Trust
Richard Lawrence
IT Service Support Centre Manager
KLM
Willem van Sutphen
Coordinator
KLM UK Engineering
Dan Nelmes
IT Support Technician
Kramp Group
Ruben van der Graaf
IT Support
Liebherr
Oscar Semprun
IT Service Delivery Manager
London District Catholic School Board
Tom Wearing
Service Centre Analyst
London School of Hygiene & Tropical Medicine
Caroline Fernyhough
Knowledge and Information Manager
LTE Group
Gabrielle Candlish
Service Operations Manager
Mencap
Anjana Dixit
Senior IT Solutions Specialist and Change Manager
Millfield School
Helen Jones
IT Services
Moat
Richard Shuttlewood
Helpdesk Manager
NHS Shared Business Services
Victoria Wood
Head of IT Service Delivery
Noorderpoort
Cor Klomp
IT Manager
North Lincolnshire Council
Carl Render
Strategic Lead – ICT Business Systems & Support
Peterborough
Nick Powers
Manager, IT Security and Service Desk
Reinier de Graaf Hospital
Anna Arnout-Mank
Medical Instrumentation Team Leader
Rhodes College
Darlene Brooks
Rhodes College
Roots
Jocelyn Hamilton
IT Coordinator
Scandinavian Tobacco Group
Leon van Amersvoort
Senior IT Manager
Sword IT Solutions
Jamie More
Operations Lead
The University of Edinburgh
Mark Wetton
Head of the Service Management
Unidesk
Dawn Dodd
Collaboration Services Team Managers and Service Owner
University for the Creative Arts
Rebecca Curtis
IT Service Management Officer
University of Hull
Kev Sach
ICT Business Partner
University of Memphis
Sue Hull-Toye
Assistant CIO
University of Sheffield
Martin Staley
Head of Service Operations and Governance
University of St Andrews
Lorraine Brown
IT Service Desk manager
University of the West of Scotland
Greg Sheridan
University of the West of Scotland
uOttawa
Jean-Rene Hotte
Senior System Analyst
Vivid Homes
Matt Fuller
IT Service Desk Manager
Wodonga TAFE
Jacob Chant
Information Technology Officer
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