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Visit WebsiteAECC Global Improves Lead Engagement by over 4X
AECC Global
Shilesh Gargi
Head of Marketing
Gupshup
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.
Case Studies
Showing 41 Gupshup Customer Success Stories
AkzoNobel launched international ‘Dulux Promise’ campaign digitally with
AkzoNobel
Navninder Singh
Global Digital Innovation Manager
Arha Media Increases Repeat Subscriptions by 10% with Gupshup and WhatsApp Marketing
Arha Media
Santhosh Kumar
Reddy Retention & SVOD Business Strategy
Axis Bank’s AI-powered bot Aha! handled 20M queries with 97% accuracy
Axis Bank
CARS24 lowers agent costs by 60% by automating car discovery and test drive bookings
Cars24
Ayush Gupta
Senior GM - Growth Marketing
Citibank - Customer Case Study
Citibank
How Citibank is providing seamless customer experience with Gupshup’s Smart Messaging API
Citibank
Danone transforms customer engagement with AI-powered virtual assistant
Danone Nutricia
Charlotte Maintz
Head of Customer Care
Doubtnut boosts learner engagement by 260%
Doubtnut
Amar Srivastava
Vice President of Product Management
HDFC Bank - Customer Case Study
HDFC Bank
Arya by HDFC Securities, AI-powered investment concierge
HDFC Bank
Nandkishore Purohit
Head – Digital Business and Strategy
Hindustan Unilever Limted - Customer Case Study
Hindustan Unilever Limted
Housing.com grows conversions by 1.8X, simplifies property listings
Housing
Kritika Rehan
Product Manager
Gupshup helped an Indian commerce solutions company in decreasing customer support turnaround time
Indian Commerce Solutions Company
IndusAssist Award-winning conversational banking by Induslnd Bank
IndusInd Bank
Khan Academy optimizes learner support and improves onboarding
Khan Academy
Khan Academy - Customer Case Study
Khan Academy
Kotak Mahindra Bank handles over 3.5 Mn queries per month with 93% AI accuracy
Kotak Mahindra Bank
Deepak Sharma
Chief Digital Officer
Gupshup Helped A Leading Cooperative Bank Onboard Users via WhatsApp
Leading Cooperative Bank
Gupshup Helped A Fintech Company Improve Its User Retention And Marketing Communications
Leading Fintech Company
Gupshup helped a Global restaurant aggregator and food delivery company improve its executive onboarding process
Leading Food Delivery Company
Global herbal wellness brand enhances digital customer experience and automates 70% of customer queries
Leading Global Wellness Brand
Gupshup helped an Indian Information Systems Company process ~40 lakh records a day
Leading Indian Information Systems Company
Gupshup helped an RBI Registered NBFC improve its overall lead generation and loan processing time
Leading NBFC
MP Election Commission improves voter participation with easy access and conversations
MP
Shri Vinay Deshmukh
Team of CEO
MP electricity distribution company sets example in the utilities industry with conversations on WhatsApp
MPMKVVCL
Abhishek Martand
General Manager Information Technology
MTV & MTV Beats enhances viewer engagement and boosts retention with Gupshup and conversational gamification
MTV Beats
Mithlesh Pagadala
Supervising Producer
Myntra - Customer Case Study
Myntra
NoBroker enhanced its property listing experience, achieving 20X ROI and significant cost savings
NoBroker
Ola - Customer Case Study
Ola
Ola streamlines driver & customer conversations across channels
Ola
Gupshup revolutionized OYO’s customer engagement for global growth
OYO
OYO - Customer Case Study
OYO
Rajasthan Royals drives fan engagement and monetization opportunities
Rajasthan Royals
Zameer Kochar
Chief Marketing Officer
Reserva, Brazil’s leading fashion brand sees 7X marketing ROI with Gupshup Conversation Cloud
Reserva
Vanessa Velloso
Reserva
Standard Chartered Launches ‘Straight2Bank’, an AI-Powered Digital Assistant, in 43+ Global Markets
Standard Chartered
Swiggy improves customer engagement 2.3X with conversational marketing
Swiggy
Parth Shah
General Manager
Swiss luxury fashion brand achieves higher conversion rate with digital shopping assistant
Swiss Luxury Fashion Brand
Tata CLiQ achieves 10X ROI in monthly sales
Tata CLiQ
Amit Kumar
Customer Retention Manager
Tonik Bank Transforms Banking Experience with Gupshup Gen AI Conversations, Automating Resolution of 75% of Customer Queries
Tonik Bank
Mila Bedrenets
Chief Growth Hacker
Wow! Momo pioneers direct food ordering via WhatsApp
Wow! Momo
Pankaj Arora
National Head of CRM & Martech
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