Case Study: Leading Indian Information Systems Company Automates ~40 Lakh Daily Records with Gupshup

Gupshup helped an Indian Information Systems Company process ~40 lakh records a day

Leading Indian Information Systems Company, which designs, develops, implements, and maintains key information systems for Indian Railways, needed to eliminate the tedious and error-prone manual upload of pre- and post-chart train status data. The company turned to Gupshup and its conversational messaging platform to automate this urgent workflow.

Gupshup implemented an SFTP-based solution that automatically pulled uploaded files, processed campaigns, and added a searcher for visibility into triggered messages and train status. The result was a major reduction in manual effort and human error, improved data security and monitoring, and the ability to process close to 40 lakh records per day.