FINEOS B2B Case Studies & Customer Successes

FINEOS is a leading provider of core systems for life, accident and health insurers globally with 7 of the 10 largest employee benefits insurers in the US as well as a 70% market share of group insurance in Australia.  With employees and offices throughout the world, FINEOS continues to scale rapidly, working with innovative, progressive insurers in North America, Europe, and Asia Pacific. The FINEOS Platform is the only purpose-built, end-to-end SaaS insurance solution for the life, accident and health market. The FINEOS AdminSuite delivers industry-leading capabilities across core administration including absence management, billing, claims, payments, policy administration, provider management and new business and underwriting; all of which are configurable to operate independently or as one suite. The machine learning-enabled FINEOS Engage solution delivers people-first digital engagement pathways and the FINEOS Insight solution provides predictive analytics and reporting across the business.

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FINEOS B2B Case Studies & Customer Successes

Case Studies

Accident Compensation Corporation (ACC) achieves claimant-centric, scalable administration of 2M+ annual claims with FINEOS Claims

Alberta School Employee Benefit Plan achieves improved member health and service excellence with FINEOS

Armed Forces Benefit Association (AFBA) & 5Star Life improve claims accuracy, automation and member experience with FINEOS Claims

BT Financial Group achieves streamlined insurance operations with FINEOS

Canada Life Ireland boosts customer service and operational efficiency with FINEOS

CommInsure achieves simplified insurance delivery and stronger customer security with FINEOS

Dearborn National achieves modernized, more efficient claims processing with FINEOS Claims Version 8

FBD Insurance achieves proactive, automated claims management with FINEOS Claims Platform

Friends First achieves streamlined claims and faster service with FINEOS

Friends First achieves streamlined, compliant income protection claims processing with FINEOS Claims

Gallagher Bassett achieves optimised, highly efficient claims management in Australia with FINEOS Claims

icare achieves improved long-term care delivery and better quality of life with FINEOS

Liberty Specialty Markets achieves full-cycle claims management across Property, Contingent Lines, Marine and Reinsurance with FINEOS

Lloyd's of London achieves streamlined, compliant claims management with FINEOS Claims

Manitoba Public Insurance achieves faster, more accurate claims decisions with FINEOS Claims

Mutual of Omaha achieves streamlined group employee benefits operations with FINEOS

Nationale-Nederlanden streamlines bodily injury claims management with FINEOS Claims

Ontario Teachers Insurance Plan (OTIP) achieves faster, more efficient group disability and life claims and payments processing with FINEOS Claims and FINEOS Payments

Principal Financial Group achieves streamlined claims processing and payments for individual and group disability and life insurance with FINEOS

Royal Bank of Canada achieves faster disability claims processing with FINEOS Claims

Saskatchewan Workers’ Compensation Board achieves end-to-end claims administration and streamlined claims handling with FINEOS

TAC (The Transport Accident Commission) - Customer Case Study

TAC (The Transport Accident Commission) achieves consolidation of 19 legacy systems into a single streamlined claims platform with FINEOS

Manitoba Teachers' Society achieves a 9-month go-live and streamlined claims processing with FINEOS

Victorian WorkCover Authority achieves streamlined, scalable management of 400+ weekly claims with FINEOS

White Horse Insurance Ireland achieves five-star travel claims service with FINEOS Claims

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