Case Study: Liberty Specialty Markets achieves full-cycle claims management across Property, Contingent Lines, Marine and Reinsurance with FINEOS

A FINEOS Case Study

Preview of the Liberty Specialty Markets Case Study

Liberty Specialty Markets - Customer Case Study

Liberty Specialty Markets, a wholly owned subsidiary of the Liberty Mutual Group and a leading Managing Agent in the Lloyd’s market, needed an enterprise-grade claims platform to manage full-cycle claims across Property, Contingent Lines, Marine and Reinsurance as its syndicate operations scaled. To meet this need, Liberty selected FINEOS and implemented the FINEOS Claims solution.

FINEOS deployed FINEOS Claims as a centralized full-cycle claims management platform, standardizing workflows, improving data visibility and automating processing across lines of business. Since going live in 2010, FINEOS has helped Liberty Specialty Markets streamline claims handling, support operational scale and deliver measurable improvements in processing efficiency and reporting accuracy.


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