Case Study: Mutual of Omaha achieves streamlined group employee benefits operations with FINEOS

Mutual of Omaha - Customer Case Study

Mutual of Omaha, a full-service, multi-line insurance and financial services provider, needed a robust system to manage operations for its group employee benefit products, including short- and long-term disability. To address that need, Mutual of Omaha selected FINEOS and deployed FINEOS to manage benefits operations and claims processing.

FINEOS implemented its claims and benefits platform (Mutual of Omaha went live with FINEOS Claims and later upgraded FINEOS), enabling streamlined administration and more efficient handling of disability and group benefits. The project improved operational management of claims and benefits; specific quantitative metrics were not provided in the source materials.

Mutual of Omaha