Case Study: Saskatchewan Workers’ Compensation Board achieves end-to-end claims administration and streamlined claims handling with FINEOS

Saskatchewan Workers’ Compensation Board - Customer Case Study

The Saskatchewan Workers’ Compensation Board, the statutory body responsible for providing financial protection, medical benefits and rehabilitation to injured workers and their dependents, needed a modern, end-to-end claims platform to manage the full lifecycle of claims. In 2009 the Board selected FINEOS to deliver and implement a full claims lifecycle claims administration system to support everything from initial notification through adjudication, service planning and delivery, and to embed best-practice claims handling.

FINEOS implemented its claims administration solution across the Board, delivering an end-to-end system that standardizes assignment and execution of claims processes and supports adjudication and service delivery. The FINEOS deployment went live, giving Saskatchewan Workers’ Compensation Board a fully implemented, measurable milestone of end-to-end claims processing capability and improving consistency and efficiency in claims handling and service delivery.

Saskatchewan Workers’ Compensation Board