Case Study: Ontario Teachers Insurance Plan (OTIP) achieves faster, more efficient group disability and life claims and payments processing with FINEOS Claims and FINEOS Payments

Ontario Teachers Insurance Plan (OTIP) - Customer Case Study

Ontario Teachers Insurance Plan(OTIP), a not‑for‑profit provider of group and individual insurance for educators, selected FINEOS to modernize how it manages group disability and life claims. OTIP chose FINEOS Claims and FINEOS Payments to deliver faster, easier and more efficient claims and payment processing across its group disability and life lines of business.

FINEOS implemented its web‑based FINEOS Claims platform integrated with FINEOS Payments, giving OTIP a single platform for group, voluntary and individual claims and automated benefit calculation and disbursement. The solution streamlines handling of medical rehabilitation, inpatient care, social security advocacy and beneficiary identification, and is expected to significantly reduce administrative costs and accelerate claims and payment cycles, leveraging FINEOS’s proven deployment used by 50+ insurers.

Ontario Teachers Insurance Plan(OTIP)

Patricia Wilkinson-Bizjak

Vice-President of Corporate Affairs and Communications