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Visit WebsiteEasyVista Contributes to Stellar IT Service Within Agnesian HealthCare’s Award-Winning IT Organization
Agnesian HealthCare
Jeff Ruedinger
IT Service Supervisor
EasyVista
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
Case Studies
Showing 36 EasyVista Customer Success Stories
Arkema Manages Quality of IT Services Worldwide with EasyVista
Arkema
Nadine Roy
Head of the Service Management
Fortune 500 auto retailer, Asbury Automotive, cuts case close time in half
Asbury Automotive Group
Carl Vannest
Senior Manager, IT Support
EasyVista Ensures The Associated Press Reporters Across the Globe Have the Technology Tools They Need
Associated Press
Debbie Rusolo
Director of Global Service Delivery
EasyVista solution unifies Axia’s IT team allowing them to be more consistent and cohesive across all new business units
Axia FibreNet
Stephen Barrow
Manager of Support & Infrastructure
South Dakota’s Bureau of Information and Telecommunications (bit) manages statewide infrastructures from a single centralized location
BIT
Keith Hemmelman
Computer Support Analyst for LAN Services
Cardno helps its 6,500 engineers and builders worldwide operate at peak performance with exceptional IT Service and Support
Cardno
Mike Madden
IT Service Delivery Manager
Civil Aviation Authority Lets the Possibilities Fly with EasyVista Service Management
Civil Aviation Authority
Simon Sheeran
Head of IT Service
CIE’s IT team of 13 technicians support 3,500 machines across Ireland and in the United States
Córas Iompair Éireann (CIE)
Adrian Carroll
IT Service Engineer
Creighton University Implements Easyvista Outside of It for Successful Covid-19 Response
Creighton University
Tabitha Weyer
Application Administrator
Domtar - Customer Case Study
Domtar
Benoit Tessier
IT Service Management Leader
Driscoll Children’s Hospital Gives Employees Exceptional IT Service With EasyVista
Driscoll Children's Hospital
Paul Sanderford
Help Desk Supervisor
Eau de Paris - Customer Case Study
Eau de Paris
How Ellenville IT Department has improved their time-to-resolution and administrative capabilities
Ellenville Central School District
Bill Cramer
Director of Operations and Network Administration
One in Three ENGIE Ineo Employees Solve Their IT Problems by Themselves
Engie Ineo
Patrick Eymard
Deputy Director of Information Systems
Expro delivers a true global SaaS ITSM solution in weeks with EasyVista
Expro
Sheree Fields
Chief Information Officer
FMX Helps More Than 75 North American Companies Reach the Next Level of Service Management with EasyVista
FMX Solutions
Xavier Bougot
President and owner
Frontier School Division in Manitoba Canada reduces resolution time from months to same day
Frontier School Division
Andrew Single
Divisional Network Administrator
EasyVista’s ServiceApps turns Gonzaga’s vision of a self-service request portal into a reality
Gonzaga University
Roger Cummings
Project Manager
Graves County Schools introduces Greener, more efficient IT
Graves County Schools
John McMillen
Chief Information Officer
Iliane - Customer Case Study
Iliane
Martial Babilaëre
Director of Services
Kingdon Capital IT Group increases first-call resolution by 95%
Kingdon Capital Management
Vince Rooney
Chief Technology Officer
Major Metro County Department of It Uses EasyVista to Mitigate Covid-19 Disruptions
Major Metro County Department
The artificial intelligence EV Observe boosted by the experts of the AI Institute of Grenoble
MIAI Grenoble Alpes (Multidisciplinary Institute in Artificial Intelligence)
Eric Gaussier
Formerly Head of the Grenoble Computer Laboratory (LIG)
Mission Health Puts the Power of ITIL to Work with EasyVista
Mission Health
Justin Meadows
Manager of IT Service Management
National Healthcare Corporation Navigates Thousands of Tickets A Month with EasyVista Service Manager Oxygen Upgrade
National HealthCare Corporation (NHC)
Janice Campbell
Systems Analyst
Delivering Next Generation Technical Support to 1,500 Attorneys, Legal and Financial Professionals Across Eight Offices
New York City Law Firm
Innovation, quality performance, integrity and teamwork
One Touch Direct
Scott McKinley
VP of Technical Support and Business Development
Polytech Montpellier has chosen the EV Observe solution to supervise its information system and its educational applications, used daily by 1500 students and 200 agents and professors
Polytech Montpellier
Pascal Lepinay
Polytech Montpellier
Optimizing IT Service Management at Skipton Building Society with EasyVista
Skipton Building Society
Gerard Donovan
Information Technology Service Delivery Manager
Exceptional Service Management Helps The Martin Agency’s Talent Stay Focused on Award-Winning Ads
The Martin Agency
Jonathan Bourke
Global Head of Technology
The MENTOR Network - Customer Case Study
The Mentor Network
Greg Ditullio
Senior Director of IT Service and Support
EasyVista Helps Villanova University Provide One-Click Support for Any Device
Villanova University
Nick Bruns
Senior Technology Services Manager
Washington Department of Corrections Extends Critical IT Support for 9,500 Officers and Staffers Across the State
Washington Department of Corrections
Michelle Greene
Systems and Applications Supervisor
Washington State Department of Enterprise Services (DES) - Customer Case Study
Washington State Department of Enterprise Services (DES)
Nick Fuchs
Chief Technology Officer
With the help of EasyVista, Wireless Analytics can keep up with the consumerization and ‘Uberifcation’ of IT
Wireless Analytics
Jonathan Steele
Senior Manager of Technology
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