Case Study: Frontier School Division achieves same-day resolution and reduced travel costs with EasyVista

Frontier School Division in Manitoba Canada reduces resolution time from months to same day

Frontier School Division (FSD) in Manitoba supports 41 schools spread across the province—often 100–600 miles from the nearest office. With just seven network administrators managing over 3,500 computers (about 500 per admin), the district faced long wait times and high travel costs, with some schools waiting up to three months for IT issues to be resolved.

FSD deployed Goverlan REACH®, a fast, easy-to-install remote administration tool that integrates with Active Directory and auto-maintains agents, enabling remote software and printer installs and multi-machine monitoring. The result: time-to-resolution dropped from 1–3 months to less than a week (often same day), travel costs were dramatically reduced, support efficiency and issue throughput increased, and a single admin can now perform the work of 15–20 schools from the console.

Frontier School Division

Andrew Single

Divisional Network Administrator