Case Study: FMX Solutions achieves scalable, mobile-first service management for 75+ clients with EasyVista

FMX Helps More Than 75 North American Companies Reach the Next Level of Service Management with EasyVista

FMX Solutions partnered with EasyVista to help North American organizations move beyond legacy service desks to a more mobile, easy-to-deploy and easy-to-manage IT service experience. Companies were looking for ITSM that adapts to unique processes, lowers deployment and maintenance costs, and delivers a modern user experience across devices.

FMX leveraged EasyVista’s no‑code Service Apps to build mobile self-service portals and streamline service delivery, deploying EasyVista for more than 75 companies. Results include a healthcare provider quadrupling service intake with only one extra resource, a self‑service rollout for 8,000+ Creighton users, 25–30% increases in ticket efficiency at Cardno, a 30% drop in support tickets after consolidating 16 desks, and sustained 30% annual growth across FMX’s EasyVista engagements.

FMX Solutions

Xavier Bougot

President and owner