Case Study: Córas Iompair Éireann (CIE) achieves remote management of 3,500 machines and faster OS rollouts with EasyVista (Goverlan)

CIE’s IT team of 13 technicians support 3,500 machines across Ireland and in the United States

Córas Iompair Éireann (CIE), Ireland’s national public transport provider, faced a mounting IT challenge: a 13‑person team needed to support 3,500 machines across Ireland and the U.S., spending excessive time traveling to resolve routine issues, struggling with slow and unreliable Windows OS rollouts and user profile migrations, and lacking accurate reporting from existing tools.

By deploying Goverlan, CIE gained remote, real‑time visibility and control — automatic agent installation, one‑glance OS status, one‑push updates, quick access to machine and user profile history, and file/print troubleshooting features. The result: the team now supports all endpoints from a single office, drastically reduced travel and remediation time, faster and more reliable OS migrations, better software compliance, and measurable improvements in efficiency and ROI.

Córas Iompair Éireann (CIE)

Adrian Carroll

IT Service Engineer