CDK Global B2B Case Studies & Customer Successes

CDK is a leading provider of integrated data and cloud-based software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries. We’re a team of continuous innovators committed to helping dealers find success through powerful, relevant technology. Our priority is to make it easier for dealerships to excel by developing solutions that simplify workflows, streamline data, and provide a flexible experience for both the dealer and consumer. Our end-to-end solutions include the CDK Dealership Xperience – an open and integrated platform that transforms how dealers sell and service cars while allowing them to operate their business simply in a modern and digital world.

Case Studies

Showing 23 CDK Global Customer Success Stories

Surpass Your Service Customer’s Expectations Every Time

#1 Cochran

David Bernardini

Process Development and Training Director

Elead CRM Keeps Customer Contact on Track at Anderson Auto Group

Anderson Auto Group

Aaron Hudson

Vice President Marketing and Technology

Grow your service business through your BDC

Business Development Center (BDC)

Jim Swistack

Service Manager

Butch Oustalet Ford Makes a Smooth Transition to the Ford SMARTT Program

Butch Oustalet Ford

Eddie Seal

Service Director

Dealership Return On Service Video Investment

CDK Global

Sales Rise Dramatically for Ciocca Ford after Transition to SMARTT Mobile Write-Up and Inspection

Ciocca Ford, Quakerstown

Michael Minniti

Service Manager

How Flow Lexus Improved Their Customer Experience With Monogram

Flow Lexus of Greensboro

Chris Hess

Service Manager

How a Top-Rated Dealer Uses CDK Drive to Protect Fixed Ops Gross Profit

Freehold Buick GMC

William Marter

Parts and Service Director

CDK Cloud Connect Helps Grieco Auto Group with Growth

Grieco Auto Group

Neil Rowey

Corporate Fixed Operations Manager, Corporate IT Administrator

CDK OnePay Helps Hyundai Of Greer Increase Service Business By 150%

Hyundai of Greer

Kamil Burdzy

Service Manager

The Keating Nissan Service Team Keeps Customers in the Know, on the Go and Coming Back.

Keating Nissan

Shawn Smith

Fixed Operations Director

When a Phone Install Went Haywire for Lone Star Mercedes-Benz, they called CDK Global for a Lifeline

Lone Star Mercedes-Benz

Keith Brooks

Systems and Site Manager

Mazda Roseville Knows How to Leverage the Power of Engagement

Mazda Roseville

Jason Griffin

Executive Manager

CDK global helps meet customer needs and drive dealer excellence in the world of the one-click consumer

McLarty Daniel Nissan

Elizabeth Shults

Marketing Director

CDK Elead CRM Increases Sales and Efficiency for Rusnak Mercedes-Benz of Arcadia

Mercedes-Benz of Arcadia

Huy Nguyen

Sales Manager

CDK Elead CRM Helps Keep Modern Toyota on the Upswing

Modern Toyota

Jamie Tilley

Director of BDC Operations

How Automating Accounts Payable Yielded Money-Saving Results

Peterson Auto Group

Patsy Price

Director of Operations

CDK Salty Drives New Revenue and Adds Convenience for Ron Tonkin Toyota and Customers

Ron Tonkin Toyota

Jason Jellison

General Manager

Integrated solutions and support help Steven toyota achieve excellence

Steven Toyota

Ryan Sodikoff

General Manager

Build Trust With Your Service Customers As Soon As They Pull Up!

Tom Gill Chevrolet

Mark Farney

Parts and Service Director

How Traditions Chevrolet Saw a 200% Jump in Productivity and Revenues

Traditions Chevrolet

Mike Abdul

Owner and President

Turner Chevrolet Takes Advantage of Everything CDK Elead Has to Offer

Turner Chevrolet

Robbie Turner

Vice President of Operations

How to Increase Service Sales Easily

Van Andel & Flikkema Motor Sales

Ty Yow

Service Manager

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