Case Study: Steven Toyota achieves operational transformation and renewed profitability with CDK Global

Integrated solutions and support help Steven toyota achieve excellence

Steven Toyota, led by General Manager Ryan Sodikoff, was underperforming financially and hampered by a disconnected, expensive patchwork of technology despite long use of the CDK Drive Dealer Management System. Seeking a single partner to rationalize systems, Steven Toyota selected CDK Global to replace multiple third-party vendors and build an integrated technology backbone.

CDK Global implemented a suite of hosted CDK Dealer IT solutions—including Exchange and Managed Desktop, CDK Voice Connect, CDK Call Connect, CDK Fax Connect, CDK GetWireless, Network Security and 24/7 CDK Service Connect—streamlining operations, cutting support costs and returning the dealership to profitability. Measurable impacts include secure high‑speed Wi‑Fi across the 13‑acre, 75,000 sq ft campus, faster vehicle diagnostics (one technician replacing the prior 4–6 employees wasting 15 minutes each), improved mobile sales capabilities that stopped lost deals, and continuous support that reduces downtime.

Steven Toyota

Ryan Sodikoff

General Manager