Case Study: Hyundai of Greer achieves 150% increase in service business with CDK Global's OnePay

CDK OnePay Helps Hyundai Of Greer Increase Service Business By 150%

Hyundai of Greer, a small South Carolina dealership facing heavy local competition, needed a more secure, flexible payment solution to support new service offerings like valet pick-up/delivery and contact-free options. Their previous system couldn’t accept payments by text or online in advance and forced Service Advisors to verbally collect card data or close multiple repair orders at once. They turned to CDK Global’s CDK OnePay to solve those gaps.

CDK Global implemented CDK OnePay to enable text- and web-based payments, touchless workflows, and automatic closing of repair orders upon payment. As a result, Hyundai of Greer’s service business grew by 150%—repair orders rose from about 200 to over 500 per month—pick-up and delivery operations became more flexible and faster, and managers can now accurately track paid work instead of closing 20–30 ROs at once.

Hyundai of Greer

Kamil Burdzy

Service Manager