ACF Technologies exists to improve customer experiences. With nearly two decades of experience, across numerous industries, they are a global leader in advanced customer flow management. Through a consultancy led approach, they help customers streamline every interaction from appointment scheduling through onsite arrival through post-service feedback. Their solutions improve operational efficiencies, create better customer experiences, and deliver a stronger bottom line.
Showing 49 ACF Technologies Customer Success Stories
Aguas de Saltillo
David Ríos
IT Systems Manager
Alachua County Tax Collector
John Power
Alachua County Tax Collector
BAC Credomatic
Jessica Jurado
Head of Customer Experience, Channel Management
Banco di Asti
Amedeo Falletto
HR and Administrative Director
Banco Industrial
Fernanda Moreira
Assistant Manager Customer Service
Bay County Tax Collector
Jessica Liard
Director of Operations
Bergen Community College
Buncombe County Department of Health and Human Services
Mandy Stone
DSS and Assistant County Manager for Human Services
Bureau of Motor Vehicles
CEMEX
Jorge Abdalah
Customer Centricity Nicaragua, Guatemala, and El Salvador
Colorado Division of Motor Vehicles
John Hickenlooper
Colorado Division of Motor Vehicles
Davivienda
Gina Miller
Marketing Manager
Davivienda
Henry Barahona
Strategy and Process Manager
Department for Work and Pensions
Department of Motor Vehicles
Federal Healthcare Company
Federal Healthcare Facilities Provider
Florida Department of Health in Lake County
Duvonne Berry
Department of Health
FUDEM
Global Healthcare Powerhouse
Jersey Telecom
Lambeth
Nigel Partridge
Customer Service Manager
Large Canadian Medical Facility Company
Large Constitutional Offices
Large Department Store
Large High Street Retailer
Large Manufacturing and Distribution of Pure Essential oils
Leading UK Building Society
Lewisham Homes
Faye Agbalaya
Head of Income & Tenancy Support
Monroe County Indigent Defense
Melanie Young
Indigent Defense Coordinator
Multinational Telecommunications Company
National Military Medical Center
Northampton Borough Council
Ken McAlindon
Customer Service Team Leader
Nottingham University Hospitals NHS Trust
Steve Davidson
Service Manager, Haemostatis & Thrombosis Services
Nottingham University Hospitals NHS Trust
Helen Clifton
Executive Director of Product Delivery
Portsmouth City Council
Nina Martin
City Helpdesk Manager
Promerica Bank El Salvador
Isaac Portillo
Assistant Manager
Retail Bank
St. Johns County Clerk of the Circuit Court and Comptroller
Kaley Naples
Recording Division Director
The Co-operative Bank
The Florida Department of Health in Miami-Dade County
Eriko Robinson
Nutrition Program Director
Tigo
Marcos Mérida
Client Operations Manager
UK Multinational Telco Company
University of Florida
University of Hertfordshire
USA MEDDAC
Lena R. McConahay
Chief, Automation Branch, Information Management Division
Wake Forest Baptist Health
Suzanne Coetzer
Sr. Clinical Project Manager, Information Technology Services
West Northamptonshire Council
Ken McAlindon
Customer Service Team Leader
Yorkshire Building Society
Linzi Piper
Operational Improvement Manager, Direct Mortgages
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