Case Study: Federal Healthcare achieves enterprise-wide standardization and major cost savings with ACF Technologies' Q-Flow

ACF Optimizes Operations in Military Treatment Facilities

Federal Healthcare Company, a federal healthcare provider supporting 121 military treatment facilities and more than 140,000 civilian and military staff, faced fragmented, decentralized administration and data systems despite an existing Q-Flow deployment. They engaged ACF Technologies to centralize and standardize workflows across pharmacies, clinics, and medical services, integrate with appointment check-in and pharmacy automation systems, reduce enterprise costs, and consolidate functionality without disrupting clinical operations.

ACF Technologies’ workflow analysts implemented an enterprise-wide Q-Flow consolidation with remote configuration, standardized workflow templates, check-in kiosks, centralized reporting, and standardized training. The initiative cut on‑premise instances from over 200 to four consolidated environments, delivered lower licensing and deployment costs through a single enterprise license and remote rollouts, improved uptime and staff efficiency, and enabled enterprise-level wait-time and workflow reporting—demonstrable reductions in infrastructure and operational costs attributable to ACF Technologies’ solution.