eGain Knowledge+AI Reduces Unnecessary Handset Exchanges and Saves Millions of Pounds
Virgin Media
Jason Tye
Knowledge Manager
Virgin Media
Case Studies
Showing 40 Virgin Media Customer Success Stories
Virgin Media uses JIRA to identify inefficiencies, resulting in company-wide savings
Virgin Media
Nick Good
Head of Technology Efficiency and Field Teams
Virgin Media ignites productivity and collaboration with new learning and performance management system
Virgin Media
James Iles
Head of Employee Learning
Virgin Media - Customer Case Study
Virgin Media
Farrukh Hasan
Information and Governance Architect
Virgin Media Uses JIRA To Identify Inefficiencies, Resulting In Company-Wide Savings
Virgin Media
Nick Good
Head of Technology Efficiency and Field Teams
Virgin Media - Customer Case Study
Virgin Media
Ben Cotton
Head of Online Deptartment
Pitch to Rich campaign delivers exceptional online experience
Mobile capability and increased lead generation delivered using Episerver platform
Virgin Media - Customer Case Study
Virgin Media
Farrukh Hasan
Information and Governance Architect
Virgin Media Transformed Their Mobile Quality Processes With Automation
Virgin Media
Robert Randall
Test Technology Innovation Manager
Virgin Media - Customer Case Study
Support Clarity Creates Service Availability Lift for Virgin Media
Virgin Media
Colin Miles
IT director Technical Services
Empowering Customers with Performance Management
Delivering Market Leading Cloud Services for a Global Organisation
Virgin Media
Duncan Higgins
Marketing Director
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Empowering Colleagues to Share Knowledge Companywide
Virgin Media
Casson McRae
Learning Technologies Business Partner
Across the whole of UK ContactEngine are in conversation with Virgin Media’s customers to ensure a first class service right from the off
Delivering the best service for end-customers and our clients
Virgin Media - Customer Case Study
Wenso’s CRM Solution Helps Leading Telecommunications Company Grow their Business
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media saw36% upliftin CTR across 800 variants with automated ad creative using Ad-Lib.io
Virgin Media - Customer Case Study
Virgin Media gains new subscribers in conversational display ads with Spectrm and AdLingo
Virgin Media
Paul Godfrey
Head of Creative
Building Virgin Media’s conversational selling machine
Virgin Media
Simon Perrin
Head of Sales
Virgin Media - Customer Case Study
Virgin Media
Leon Fearon
Pioneer
Virgin Media - Customer Case Study
Virgin Media
Sian Stapley
VP Mobile and UK Voice Delivery
Virgin Media - Customer Case Study
Virgin Media
Paul Hutchinson
Operations Director
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin Media - Customer Case Study
Virgin media quickly replaces sophisticated spreadsheet solution
Tesco improves order tracking on increased online order volumes
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