Intradiem B2B Case Studies & Customer Successes

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Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience. Their patented AI-powered technology processes the massive amounts of data generated by your center - in real-time - and takes immediate action to support staff working in the center or remotely - every minute of every day. This intelligent technology has been built on the management best practices of dozens of the world’s leading brands, and it continues to become more powerful every day.

Case Studies

Showing 11 Intradiem Customer Success Stories

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Centrica boosts remote agent training and engagement with Intradiem

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Centrica boosts remote agent training and engagement with Intradiem

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a financial services company delivers 100,000 training hours and improves agent well-being with Intradiem and Thrive Global

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a Fortune 500 financial services company saves $3 million with Intradiem contact center automation

a fortune 500 global insurance company delivers 3,000 coaching sessions with Intradiem

hospitality group delivers 46,500 agent trainings with Intradiem

an iconic home improvement retailer cuts hold time by 16 seconds with Intradiem

a leading North American bank achieves $6.1M in annual savings with Intradiem customer service automation

a major online home goods retailer achieves double-digit contact center efficiency gains with Intradiem

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a multinational financial services company achieves $50M+ in yearly savings with Intradiem

Virgin Media Cuts Call Handle Time with Intradiem Automation

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