How Centrica Manages Remote Agents with Automation
Centrica
Rohit Kohli
Head of Resource Planning

Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience. Their patented AI-powered technology processes the massive amounts of data generated by your center - in real-time - and takes immediate action to support staff working in the center or remotely - every minute of every day. This intelligent technology has been built on the management best practices of dozens of the world’s leading brands, and it continues to become more powerful every day.
Showing 15 Intradiem Customer Success Stories
Centrica
Rohit Kohli
Head of Resource Planning
Financial Services Company
Fortune 500 Financial Services Company
Fortune 500 Global Insurance Company
Insurance Company
Leading Insurer
Leading Learning Management Company
Leading Telecom Company
Leading Telecom Company
Major Gas & Electric Company
Major Health Insurer
Major Health Insurer
Telecom Leader
Top 5 Telecom Company
U.S. Based Fortune 25 Healthcare Company
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