Case Study: Virgin Media Business modernises unified communications with Outsourcery

Delivering Market Leading Cloud Services for a Global Organisation

Virgin Media Business wanted to modernise its Unified Communications services and build a comprehensive cloud-based Skype for Business offering for its business customers. Rather than develop the solution in-house, it chose to work with Outsourcery to support the build and launch of the new product.

Outsourcery delivered a bespoke Skype for Business solution with enterprise voice communications, call recording, presence and instant messaging, along with separate versions for SoHo/SME and enterprise customers. The result was an enterprise-grade service that became an integral part of Virgin Media Business’s product portfolio, and Virgin Media Business said Outsourcery acted as a key point of contact between it and Microsoft throughout the rollout.

Virgin Media

Duncan Higgins

Marketing Director