Case Study: Virgin Media achieves improved mobile quality and customer experience with Perfecto

Virgin Media Transformed Their Mobile Quality Processes With Automation

Virgin Media, the British telecommunications company, needed to keep its digital experience aligned with rapid mobile growth and a larger brand presence. To address this, Virgin Media turned to Perfecto and its enterprise-grade mobile testing solution to help centralize governance of mobile devices and strengthen mobile quality processes.

With Perfecto’s tight integration with Selenium, Virgin Media built a strategic mobile automation framework and extended its Responsive Test Automation platform to real devices instead of emulators. As a result, Virgin Media gained confidence that it was testing the real customer experience and improved its customer journey through more reliable mobile test automation.

Virgin Media

Robert Randall

Test Technology Innovation Manager