Klm Activates Data in Real Time Using Relay42 & Google
KLM
Kevin Duijndam
Program Manager for Personalization
B2B Case Studies Featuring KLM as the Customer
Explore case studies featuring KLM as the customer — learn how vendors and partners helped KLM solve real business challenges.
Case Studies
Showing 48 Success Stories about Software and Services used by KLM
KLM - Customer Case Study
KLM - Customer Case Study
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How content can boost upsell
KLM - Customer Case Study
KLM - Customer Case Study
KLM enhances Delft Blue House collecting with Catchoom image recognition
KLM
Tessa van den Hof
Mobile Product Owner
KLM achieves higher conversion and revenue with Relay42
KLM
Michiel Blonk
VP Pricing & Revenue Management Europe
KLM Achieves More Accessible CEO Communication with Company Webcast
KLM
Pieter Elbers
Chief Executive Officer
Redefining Employee Experience at KLM with Design Sprint
KLM - Customer Case Study
KLM - Customer Case Study
KLM drives employee development with Totara learning platform
KLM
Annelies Leveling
Vice President Learning & Development
KLM The choice of SAP to ensure standarization, continuity and flexibility
KLM
Jan Kool
Payroll Manager
How KLM implemented a data-driven way of working within the organization, plus a global shared service center for data
KLM Royal Dutch Airlines Transforms Finance Department into Information Master for Business
KLM
Stefan van Heukelum
Manager Finance Decision Support
KLM partnered with Xebia to transform the finance department into the master of information for KLM’s business departments
KLM
Stefan van Heukelum
Manager Finance Decision Support
KLM Cityhopper achieves faster compliance and manual management with Web Manuals
KLM
Ferry Van Zalen
General Operations Engineer
KLM achieves higher productivity and lower costs with Ampler for PowerPoint
KLM achieves payroll standardization and flexibility with Strada and SAP
KLM
Jan Kool
Payroll Manager
KLM achieves 1-hour response and 24-hour resolution for social customer service with Salesforce DMP
KLM
Viktor van der Wijk
Director of Digital Marketing
KLM achieves rapid global contract turnaround and major sustainability savings with Adobe Document Cloud
KLM
Joost van de Bunt
Business Development Manager
KLM automates over 50% of customer inquiries with DigitalGenius AI
KLM
Pieter Groeneveld
Senior Vice President
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
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KLM - Customer Case Study
KLM - Customer Case Study
KLM (Netherlands' flagship airline) achieves faster contract turnaround, greater visibility, and sustainability with Adobe Acrobat Sign
KLM
Joost van de Bunt
Business Development Manager
KLM achieves rapid global contract turnaround and major sustainability savings with Adobe Sign
KLM
Joost van de Bunt
Business Development Manager
KLM achieves 40% increase in customer interactions and higher NPS with Facebook Messenger
KLM
Karlijn Vogel-Meijer
Director of Social
KLM enhances social in-flight experiences with Gigya
KLM
Rob Zwerink
Director of eDevelopment, KLM
KLM achieves stronger CTR and upper-funnel performance with Smartly.io Video Templates
KLM
Martine van der Lee
Director Social Media
KLM achieves significant booking growth and lower distribution costs with RWS (SDL Tridion Sites)
KLM
Bart Vos
Vice President eBusiness
KLM improves communication and automates catering service workflows with TOPdesk
KLM
Willem van Sutphen
Coordinator
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM scales its test-and-learn culture and doubles A/B tests with Optimizely
KLM
Grazia Aroboleo
KLM
KLM achieves automated conversational booking and packing to boost customer engagement with Dialogflow
KLM
Martine van der Lee
Manager Social Development & Technology
KLM - Customer Case Study
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