How Klm Lifted Conversion Rate With Smart Marketing
KLM
Michiel Blonk
VP Pricing & Revenue Management Europe
B2B Case Studies Featuring KLM as the Customer
Explore case studies featuring KLM as the customer — learn how vendors and partners helped KLM solve real business challenges.
Case Studies
Showing 47 Success Stories about Software and Services used by KLM
KLM - Customer Case Study
KLM
Pieter Elbers
Chief Executive Officer
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
How content can boost upsell
KLM - Customer Case Study
KLM - Customer Case Study
KLM Airlines Make Their Delft Blue Houses Scannable
KLM
Tessa van den Hof
Mobile Product Owner
KLM - Customer Case Study
Klm Activates Data in Real Time Using Relay42 & Google
KLM
Kevin Duijndam
Program Manager for Personalization
Redefining Employee Experience at KLM with Design Sprint
KLM - Customer Case Study
KLM - Customer Case Study
KLM drives employee development with innovative learning platform
KLM
Annelies Leveling
Vice President Learning & Development
KLM The choice of SAP to ensure standarization, continuity and flexibility
KLM
Jan Kool
Payroll Manager
How KLM implemented a data-driven way of working within the organization, plus a global shared service center for data
KLM Royal Dutch Airlines Transforms Finance Department into Information Master for Business
KLM
Stefan van Heukelum
Manager Finance Decision Support
KLM partnered with Xebia to transform the finance department into the master of information for KLM’s business departments
KLM
Stefan van Heukelum
Manager Finance Decision Support
KLM - Customer Case Study
KLM
Ferry Van Zalen
General Operations Engineer
KLM Enhancing productivity and reducing cost
KLM achieves 1-hour response and 24-hour resolution for social customer service with Salesforce DMP
KLM
Viktor van der Wijk
Director of Digital Marketing
KLM achieves rapid global contract turnaround and major sustainability savings with Adobe Document Cloud
KLM
Joost van de Bunt
Business Development Manager
KLM automates over 50% of customer inquiries with DigitalGenius AI
KLM
Pieter Groeneveld
Senior Vice President
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM (Netherlands' flagship airline) achieves faster contract turnaround, greater visibility, and sustainability with Adobe Acrobat Sign
KLM
Joost van de Bunt
Business Development Manager
KLM achieves rapid global contract turnaround and major sustainability savings with Adobe Sign
KLM
Joost van de Bunt
Business Development Manager
KLM achieves 40% increase in customer interactions and higher NPS with Facebook Messenger
KLM
Karlijn Vogel-Meijer
Director of Social
KLM’s Meet & Seat Connects Flyers Through Social
KLM
Rob Zwerink
Director of eDevelopment, KLM
KLM - Customer Case Study
KLM
Martine van der Lee
Director Social Media
KLM achieves significant booking growth and lower distribution costs with RWS (SDL Tridion Sites)
KLM
Bart Vos
Vice President eBusiness
How the airline’s catering service has improved communication across their IT, Facilities and technical service departments
KLM
Willem van Sutphen
Coordinator
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM scales its test-and-learn culture and doubles A/B tests with Optimizely
KLM
Grazia Aroboleo
KLM
KLM achieves automated conversational booking and packing to boost customer engagement with Dialogflow
KLM
Martine van der Lee
Manager Social Development & Technology
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