KLM’s Meet & Seat Connects Flyers Through Social
KLM
Rob Zwerink
Director of eDevelopment, KLM
KLM
Case Studies
Showing 48 KLM Customer Success Stories
Employee engagement at KLM reaches new heights as crew share expertise on enterprise social platform
KLM
Simone Louwers
director of communications
KLM - Customer Case Study
KLM
Joost van de Bunt
Business Development Manager
KLM Transforms Social Customer Service with DigitalGenius AI
KLM
Pieter Groeneveld
Senior Vice President
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
Leading airline uses Adobe Sign for alliance partnerships, initiating corporate rollout, and supporting company sustainability goals
KLM
Joost van de Bunt
Business Development Manager
Leading airline uses Adobe Sign for alliance partnerships, initiating corporate rollout, and supporting company sustainability goals
KLM
Joost van de Bunt
Business Development Manager
Making airline customer service soar with Messenger
KLM
Karlijn Vogel-Meijer
Director of Social
KLM soars with social media
KLM
Viktor van der Wijk
Director of Digital Marketing
KLM - Customer Case Study
KLM
Martine van der Lee
Director Social Media
SDL Tridion Sites adds value to KLM’s online business through higher online sales, simplified multi-language, multi-site rollout and lower cost per channel
KLM
Bart Vos
Vice President eBusiness
How the airline’s catering service has improved communication across their IT, Facilities and technical service departments
KLM
Willem van Sutphen
Coordinator
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM scaling its test-and-learn culture with Optimizely
KLM
Grazia Aroboleo
KLM
KLM’s customer-centric app development through the use of in-app feedback
KLM
Stijn Bannier
Product Manager Mobile
KLM builds booking and packing bot ‘BB’ with Dialogflow
KLM
Martine van der Lee
Manager Social Development & Technology
KLM - Customer Case Study
KLM - Customer Case Study
KLM
Pieter Elbers
Chief Executive Officer
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
KLM - Customer Case Study
How content can boost upsell
KLM - Customer Case Study
KLM - Customer Case Study
KLM Airlines Make Their Delft Blue Houses Scannable
KLM
Tessa van den Hof
Mobile Product Owner
How Klm Lifted Conversion Rate With Smart Marketing
KLM
Michiel Blonk
VP Pricing & Revenue Management Europe
Klm Activates Data in Real Time Using Relay42 & Google
KLM
Kevin Duijndam
Program Manager for Personalization
Redefining Employee Experience at KLM with Design Sprint
KLM - Customer Case Study
KLM - Customer Case Study
KLM drives employee development with innovative learning platform
KLM
Annelies Leveling
Vice President Learning & Development
KLM The choice of SAP to ensure standarization, continuity and flexibility
KLM
Jan Kool
Payroll Manager
How KLM implemented a data-driven way of working within the organization, plus a global shared service center for data
KLM Royal Dutch Airlines Transforms Finance Department into Information Master for Business
KLM
Stefan van Heukelum
Manager Finance Decision Support
KLM partnered with Xebia to transform the finance department into the master of information for KLM’s business departments
KLM
Stefan van Heukelum
Manager Finance Decision Support
KLM - Customer Case Study
KLM
Ferry Van Zalen
General Operations Engineer
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