Flagship Premium and Business Class Lounge Finnair
Finnair
David Kondo
Head of Customer Experience Product Design
B2B Case Studies Featuring Finnair as the Customer
Explore case studies featuring Finnair as the customer — learn how vendors and partners helped Finnair solve real business challenges.
Case Studies
Showing 27 Success Stories about Software and Services used by Finnair
Finnair’s Finnish hospitality shines with Agentforce's 24/7 support
Finnair
Antti Kleemola
Chief Digital Officer
Finnair achieves a 3 FTE reduction and accounting automation with Trintech
Finnair
Madli Apsolon
Record to Report Team Lead
Finnair achieves more reliable flight data with Innofactor
Finnair
Maija Laurén
Traffic Solutions Specialist
Finnair achieves personalized travel experiences and improved conversion with CoreMedia CMS
Savings Take Flight after Finnair Switches to Coupa
Finnair
Antti Koski
Head of Finance Development
Finnair achieves centralized, optimized workforce planning and cost savings with DELMIA Quintiq
Finnair
Tiina Lahti
Head of Ground Resource Planning
Finnair - Customer Case Study
Finnair Transforming customer experience
Finnair
Tuija Makkonen
Head of Customer and People Applications
Finnair improves eCommerce decision-making with Quantum Metric
Finnair
Gopichand Gopini
Business Analyst, eCommerce
A comprehensive eCommerce renewal on a global scale
Systems modelling tied strategic goals to joint effort
Finnair
Terhi Siimes
Vice President Lean and Process Development
Finnair achieves cloud modernisation and cost savings with Nordcloud
Improving Situational Awareness With Flight Delay Prediction
Finnair
Juha Karstunen
Digital Transformation Lead
Finnair achieves higher premium seat utilization and full ROI in under 6 months with Intalio|bpms (Intalio)
Finnair
Matti Alanne
Director/Customer Services Systems
Finnair achieves 27% digital cargo distribution with cargo.one
Finnair
Frederik Wildtgrube
Head of Global Sales
Finnair boosts customer service speed and productivity with ultimate.ai
Finnair
Satu Karaksela
Service Manager
New booking engine increases order value by 20% and conversion by 35%
Finnair - Customer Case Study
Amplifying Finnair's Digital Presence In Asia
Finnair achieves 75% reduction in legacy hosting and licence costs and streamlined MRO operations with Swiss AviationSoftware's AMOS
Finnair
Jorma Ryske
Director, IT Aircraft Maintenance
Finnair achieves faster, more competitive pricing with SITA Airfare Insight
Finnair
Tomi Pienimäki
Chief Digital Officer
Finnair achieves GDPR-compliant, time-saving recruitment and better candidate fit with Recright
Finnair
Jaana Anttila
Talent Acquisition Consultant
Finnair achieves Asia–Europe route growth and optimized pricing with SAS Demand‑Driven Planning and Optimization
Finnair
Jukka Lahtinen
Manager, Route Planning
Finnair boosts bookings and conversion with Amadeus Altéa NDC
Finnair
Rogier van Enk
Vice President Distribution, Commercial Excellence & Data Science
Finnair - Customer Case Study
Finnair achieves streamlined, point-of-origin safety reporting with Ideagen's Q-Pulse
Finnair
Mika Pyythia
Captain, Project Manager
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