CGI B2B Case Studies & Customer Successes

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Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 68,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services including high-end business and IT consulting, systems integration, application development and maintenance, infrastructure management as well as 150 IP-based services and solutions.

Case Studies

Showing 246 CGI Customer Success Stories

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Secure and interoperable portal system enables efficient command and control collaboration between agencies

1 (German/Netherlands) Corps logo

1001listes - Customer Case Study

1001listes logo

Adeo creates a customer-centric data strategy with CGI and Google Cloud

Adeo logo

Admiral Group - Customer Case Study

Admiral Group logo

Agence Landaise Pour Informatique - Customer Case Study

Agence Landaise Pour l'Informatique logo

ALPI achieves secure electronic document archiving with CGI and Archiland

Agence Landaise Pour L'informatique (alpi) logo

aife successfully deploys Chorus with CGI

Agency for State Financial Information Technology (aife) logo

Bringing ever greater process efficiency and effectiveness to the award of EU farming grants

AIFE - Customer Case Study

AIFE logo

Airbus achieves faster, more reliable contract data management with CGI

Airbus logo

Alaska Office of Children's Services - Customer Case Study

Alaska Office of Children's Services logo

ALD Automotive - Customer Case Study

ALD Automotive logo

NATO Allied Command Transformation achieves faster, AI-supported information management with CGI AI FELIX

Allied Command Transformation (act) logo

American Heart Association - Customer Case Study

American Heart Association logo

Australia and New Zealand Banking Group - Customer Case Study

Australia and New Zealand Banking Group logo

Baltimore Gas & Electric - Customer Case Study

Baltimore Gas & Electric logo

Bank of Montreal - Customer Case Study

Bank of Montreal logo

Baptist Health South Florida - Customer Case Study

Baptist Health South Florida logo

Bayer Diagnostics - Customer Case Study

BBC keeps global news on-air and enables remote newsroom operations with CGI OpenMedia

BBC logo

Bell Canada - Customer Case Study

Bell Canada logo

CGI consolidates Bell’s accounts to provide “one bill” to customers

Bell Canada logo

Bell Canada achieves over $3 million in cable savings with CGI

Bell Canada logo

Bell Canada delivers one bill service with CGI

Bell Canada logo

Bell Canada transforms network planning with CGI's enterprise geospatial data platform

Bell Canada logo

Bell Distribution Inc. - Customer Case Study

Managing over £4.4 billion of funding for good causes

Big Lottery Fund logo

Tighter security with improved user convenience

BMW logo

Bosch Power Tools achieves smarter tool management with CGI’s IoT app integration

Bosch Power Tools logo

Brault & Martineau achieves omni-channel e-commerce agility with CGI and Intershop

Brault & Martineau logo

British Columbia Ministry of Health digitizes COVID-19 support with CGI's AI chatbot

British Columbia Ministry of Health logo

Brugg Pipes accelerates digital transformation with CGI's IIoT pilots

Brugg Pipes logo

Burgernet gets citizens involved in police work

Burgernet logo

California Franchise Tax Board increases revenue and taxpayer service with CGI's benefits-funded modernization

California Franchise Tax Board (ftb) logo

a major Canadian bank automates financial relief programs with CGI to speed customer support and reduce costs

Canadian Payments Association - Customer Case Study

Canadian Payments Association logo

Canadian Provincial Government accelerates COVID-19 digital services with CGI

a large Canadian public transportation agency improves safe ridership recovery with CGI crowd simulation

Care Fertility accelerates embryo selection with CGI’s AI solution

Care Fertility logo

The Catalogue for Philanthropy: Greater Washington - Customer Case Study

Catalogue for Philanthropy: Greater Washington logo

Commonwealth of Massachusetts - Customer Case Study

Center for Health Information and Analytics logo

CMS transforms federal healthcare access with CGI Federal

Centers for Medicare & Medicaid Services (CMS) logo

From 2006 to 2011, CGI operates the biggest government technological platform in Québec

Centre de services partagés du Québec logo

CHUBB - Customer Case Study

Chubb logo

Improves operational efficiency, reduces operational cost

City and County of Honolulu logo

Using CGI Advantage Vendor Self Service to increase revenue through surplus auctions

City and County of Honolulu logo

City and County of Honolulu achieves greater operational efficiency and lower costs with CGI Advantage ERP from CGI

City and County of Honolulu, Hawaii logo

Bringing time and cost savings and greater operational effectiveness to a busy urban workforce

City of Espoo logo

City of Espoo achieves faster, more effective IT support with CGI

City of Espoo logo

Delivering real-time visibility with CGI’s Merlot management system

City of Helsinki logo

More customer-facing time for home healthcare

City of Helsinki logo

City of Helsinki increases customer-facing time in home healthcare with CGI CommunityCare360 WorkforceCenter

City of Helsinki logo

the City of Helsinki and the City of Vantaa improve HR efficiency with CGI

City of Järvenpää improves home care efficiency with CGI Mobilog

City of Lethbridge achieves citizen-centered digital services with CGI

City of Lethbridge logo

Creating a better budget with modernized ERP software

City of Los Angeles, CA logo

Modernizing New York City’s Financial Management

City of New York logo

STREETLIFE pilot promotes public transport and sustainability

City of Tampere logo

City of Turku advances city safety and traffic planning with CGI

City of Turku logo

City of Vantaa - Customer Case Study

City of Vantaa logo

FAC’s core mission is to aid agencies in delivering better services and performing their duties on behalf of the general public

Commonwealth of Kentucky logo

Commonwealth of Massachusetts reduces costs and boosts productivity with CGI Advantage ERP

Commonwealth of Massachusetts logo

Groundbreaking mobile e-procurement app benefits small businesses and vendors of all sizes

Commonwealth of Virginia logo

Commonwealth of Virginia - Customer Case Study

Commonwealth of Virginia logo

Partnering with CGI, Conexus reaps the benefits of Ovation

Conexus Credit Union logo

Supporting open, unified, real-time information

Conservatoire National des Arts et Metiers (CNAM) logo

COPFS - Customer Case Study

COPFS logo

Corus Entertainment achieves multi-platform newsroom efficiency with CGI OpenMedia

Corus Entertainment Inc logo

A highly resilient, reliable and scalable enterprise-wide ICT midrange infrastructure

Transforming justice and public safety through technology at the CPS

Crown Prosecution Service logo

Crown Prosecution Service modernizes criminal justice with CGI

Crown Prosecution Service (cps) logo

Delta Lloyd - Customer Case Study

Delta Lloyd logo

Delta Lloyd achieves efficient ICT modernization with CGI

Delta Lloyd logo

Desjardins - Customer Case Study

Desjardins Insurance logo

DG CONNECT - Customer Case Study

DG CONNECT logo

Discovery Museum makes AI tangible and engaging with CGI’s SmartLab

Discovery Museum logo

Achieving operational excellence through MES

DSM logo

Dutch Ministry of Defence boosts operational efficiency with CGI and SAP ERP

Dutch Ministry of Defence logo

Dutch Ministry of Defence achieves secure, integrated munitions management with CGI WMS

Dutch Ministry of Defense logo

Dutch Ministry of Infrastructure and the Environment improves smart, sustainable travel with CGI SmartTravel

Dutch Ministry of Infrastructure and the Environment logo

ECH improves care plan quality and speeds up aged care delivery with CGI’s generative AI solution

ECH logo

Économat Des Armées - Customer Case Study

Économat Des Armées logo

EDP - Customer Case Study

EDP logo

EDP - Customer Case Study

EDP logo

EDP strengthens data-driven operations with CGI

EDP logo

EDP Renewables improves wind farm control and efficiency with CGI's Wind Energy Management System

EDP Renewables (Energias De Portugal Renewables, Edpr) logo

EDP Renováveis - Customer Case Study

EDP Renováveis logo

EDP achieves smarter grid and renewable energy operations with CGI

EDPR logo

Elenia drives efficiency and transparency with CGI and Microsoft Dynamics 365

Elenia logo

Endesa accelerates digital transformation and customer growth with CGI

Endesa logo

EPB integrates CGI’s Pragma digital capabilities to transform its grid operations

EPB logo

EPZ Nuclear Power Plant Borssele strengthens cybersecurity and compliance with CGI

EPZ Nuclear Power Plant Borssele logo

Innovative emergency response system helps save lives

Improving employment verification and increasing tax collections

Estonian Tax and Customs Board logo

Estonian Tax and Customs Board improves employment verification and boosts tax collections with CGI

Estonian Tax and Customs Board logo

Etalab - Customer Case Study

Etalab logo

European Commission - Customer Case Study

European Commission logo

Eversight improves communications and productivity with CGI Notify

Eversight logo

Fenix Outdoor achieves a future-proof retail experience with CGI’s point-of-sale transformation

Fenix Outdoor logo

Fennia Mutual Insurance Company drives business transformation with CGI managed services

Fennia Mutual Insurance Company logo

Finnish Food Authority improves farm subsidy efficiency and equality with CGI's satellite data, AI and cloud solution

Finnish Food Authority logo

Finnish Red Cross Blood Service achieves real-time, predictive blood logistics with CGI

Finnish Red Cross Blood Service logo

a leading Finnish tourism company strengthens its market position with CGI's AI-assisted technology modernization

FirstAssist - Customer Case Study

FirstAssist logo

Forester Life - Customer Case Study

Forester Life logo

Forestry England modernizes timber sales with CGI eTimber

Forestry England logo

Foster Youth Education Fund - Customer Case Study

Foster Youth Education Fund logo

a global asset management firm saves millions with CGI's AI-driven anomaly detection

GRDF modernizes customer relations and gas delivery operations with CGI

GRDF logo

Greater London Authority achieves secure, accurate London election counting with CGI

Greater London Authority (gla) logo

CGI Sovera Health Information Solution provides anytime, anywhere online access to patient health records at Hamilton Health Sciences

Hamilton Health Sciences logo

Harford Mutual Insurance Company - Customer Case Study

Harford Mutual Insurance Company logo

Using smart data to improve Helsinki’s bus system

Helsingin Bussiliikenne logo

Helsinki Region Transport Authority - Customer Case Study

Helsinki Region Transport Authority logo

Hesburger streamlines invoice automation with CGI's Rondo Procure-to-Pay

Hesburger logo

Home Office unifies police intelligence sharing with CGI and the Police National Database

Home Office logo

HUS Helsinki University Hospital detects brain hemorrhages faster with CGI AI Head Analysis

HUS Helsinki University Hospital logo

HUS Kiinteistöt saves up to 76% of invoice handling time with CGI Purchase to Pay

HUS Kiinteistöt logo

Iberwind improves renewable operations with CGI's Renewables Management System

Iberwind logo

Île-de-France - Customer Case Study

Île-de-France logo

Île-de-France Regional Government expands digital learning access with CGI

INRA - Customer Case Study

INRA logo

Inse-Com - Customer Case Study

Interac Association - Customer Case Study

Interac Association logo

ISKU achieves cost savings and modernized IT services with CGI managed services

ISKU logo

Greater automation improves user and customer convenience

Itella logo

Jalma - Customer Case Study

Jalma logo

James River Insurance builds solid foundation with CGI's INSideOUT insurance solution

James River Insurance Company logo

JANET - Customer Case Study

Janet logo

Jordbruksverket strengthens secure, transparent AI governance with CGI

Jordbruksverket (Swedish Board of Agriculture) logo

the justice ministry improves performance management with CGI's Pharos

Improving taxpayer service and revenue collection with CGI’s Computer Assisted Collection System for Government

Kentucky Department of Revenue logo

Kentucky Department of Revenue improves taxpayer service and boosts collections with CGI CACS-G

Kentucky Department of Revenue logo

LähiTapiola - Customer Case Study

LähiTapiola logo

a large Canadian telecommunications company rapidly launches a remote cloud contact center with CGI

a large Canadian telecommunications firm drives transformation with CGI-run global capability center

a large federal agency modernizes its mission-critical financial system with CGI AI-powered insight

a large financial services institution modernizes claims payments with CGI’s Guidewire accelerator

Lassila & Tikanoja streamlines workforce management with CGI Mobilog

Lassila & Tikanoja logo

CGI moves bank from physical to virtual desktop environment

Laurentian Bank of Canada logo

Los Angeles County - Customer Case Study

Los Angeles County logo

a major Canadian bank improves fraud detection speed and accuracy with CGI machine learning

MAPFRE Insurance achieves faster claims processing and greater agility with CGI's modern core insurance platform

MAPFRE Insurance logo

MDR achieves synchronized cross-media newsroom production with CGI OpenMedia

MDR logo

METRO AG helps restaurants enable safe contact tracing and digital dining with CGI

METRO AG logo

During the acquisition of Loeb by Metro Inc., CGI successfully completed systems integration with no disruption of service

Metro Inc. logo

CGI helps breathe new life into Midwest Family Mutual's automated processes

Midwest Family Mutual logo

Midwest Family Mutual looks back at a decade of growth and increased productivity, powered by CGI's INSideOUT insurance solution

Midwest Family Mutual logo

Ministry for Foreign Affairs of Finland enhances evaluation insights with CGI's AI-powered OpenEval tool

Ministry for Foreign Affairs of Finland logo

the Ministry of Defence prepares staff for organizational change with CGI

Ministry of Defence (mod) logo

the Ministry of Defence achieves real-time global medical records with CGI

Ministry of Defence (mod) logo

Ministry of Defence Netherlands - Customer Case Study

Ministry of Defence Netherlands logo

Defense takes a big step forward

Ministry of Defence Netherlands logo

Ministry of Education France - Customer Case Study

eServices bring increased efficiencies into the Finnish Ministry of Justice

Ministry of Justice, Finland logo

Ministry of Justice, France - Customer Case Study

Monterey County, California - Customer Case Study

Monterey County, California logo

National Crime Agency accelerates border intelligence processing with CGI Intelligent Automation

National Crime Agency logo

NATO - Customer Case Study

NATO logo

Seeking technology for geospatial information needs

NATO logo

Navy Federal Credit Union improves collections productivity and reduces charge-offs with CGI

Navy Federal Credit Union logo

Network Rail succeeds with innovative billing system

Network Rail logo

Network Rail - Customer Case Study

Network Rail logo

Network Rail - Customer Case Study

Network Rail logo

Network Rail High Speed - Customer Case Study

Network Rail High Speed logo

New Jersey Department of Community Affairs delivers $7.2B in recovery funds with CGI's SIROMS

New Jersey Department of Community Affairs (njdca) logo

NATO improves document management and knowledge sharing with CGI

North Atlantic Treaty Organization (nato) logo

Gaining tighter control over collections operations

Northeast Utilities logo

Norwegian National Rail Administration - Customer Case Study

Norwegian National Rail Administration logo

Orange County, Florida achieves faster, more efficient testing with CGI TestSavvy

Orange County, Florida logo

Orlando Health - Customer Case Study

Orlando Health logo

Orlando Health improves coding accuracy and turnaround time with CGI Global Coding Solutions

Orlando Health, Inc logo

Orlando Utilities Commission - Customer Case Study

Orlando Utilities Commission logo

Otava achieves faster contract reviews with CGI AI

Otava logo

PAYONE accelerates cloud agility and DevOps with CGI

PAYONE logo

Police and Gendarmerie Nationales - Customer Case Study

Police and Gendarmerie Nationales logo

Police National Database - Customer Case Study

a professional sports organization in the U.S. improves attendance forecasting and pricing optimization with CGI and Google Cloud

CGI's Mobile Workforce Management Solution proves a powerful tool for PSE&G

Public Service Electric and Gas Company logo

Puget Sound Regional Fire Authority - Customer Case Study

Puget Sound Regional Fire Authority logo

Radio Télévision Suisse streamlines newsroom graphics workflow with CGI OpenMedia customization

Radio Télévision Suisse (RTS) logo

Raisio streamlines order processing with AI automation from CGI

Raisio logo

With CGI managing its Business Process Services, Range Resources can focus on core processes

Range Resources logo

Régie de l’assurance maladie du Québec - Customer Case Study

Régie de l’assurance maladie du Québec logo

REN Gasodutos ensures gas pipeline integrity with CGI

REN Gasodutos logo

Retail Trust achieves 80% campaign efficiency with CGI's agentic AI

Retail Trust logo

Enabling effective real estate management for the central government real estate agency

Rijksvastgoedbedrijf logo

Rijksvastgoedbedrijf achieves smarter real estate management with CGI's ENF platform

Rijksvastgoedbedrijf logo

Rijkswaterstaat - Customer Case Study

Rijkswaterstaat logo

Rijkswaterstaat - Customer Case Study

Rijkswaterstaat logo

Rijkswaterstaat enhances flood barrier reliability and safety with CGI's decision support system

Rijkswaterstaat logo

Royal Botanic Garden Edinburgh improves payroll accuracy and service with CGI

Royal Botanic Garden Edinburgh logo

Salpaus Further Education reduces food waste costs by 59% with CGI Waste Manager

Salpaus Further Education logo

Complete lifecycle of system services best medicine CGI could prescribe for SaskHealth Drug Plan

Saskatchewan Health logo

Schelderadarketen chooses CGI for river information services

Schelderadarketen logo

Schmidt Groupe supports omnichannel growth with CGI and Google Cloud data repositories

Schmidt Groupe logo

SCOR - Customer Case Study

SCOR logo

SCOR - Customer Case Study

SCOR logo

Scottish Borders Council unlocks up to £3.9 million in savings with CGI's value-driven digital strategy

Scottish Borders Council logo

Scottish criminal justice community takes a step further in information sharing

Scottish Government achieves fast, accurate election counting with CGI eCounting

Scottish Government logo

Service Underwriting - Customer Case Study

Service Underwriting logo

Setra Group achieves standardized, scalable MES operations with CGI and Fagus Wood

Setra Group logo

Analytics enhancement: a practical set of business tools that Share Our Strength put to work to help fulfill its mission

Share Our Strength logo

Share Our Strength - Customer Case Study

Share Our Strength logo

Ending childhood hunger in Maryland

Share Our Strength logo

Shell International Exploration and Production (Shell E&P) streamlines chemical approval with ProSteward

Shell logo

St. Michael’s Hospital - Customer Case Study

St. Michael’s Hospital logo

St. Vincent Health - Customer Case Study

St. Vincent Health logo

Increasing revenues, transparency and taxpayer service through benefits-funded modernization

State of California logo

Pursuing centralized collections management to raise hundreds of millions of dollars, without raising taxes

State of Louisiana logo

State of Louisiana raises hundreds of millions in debt collections with CGI

State of Louisiana logo

Maine streamlines ERP system to improve business processes, transitions to managed services for predictable spend

State of Maine logo

State of New Jersey - Customer Case Study

State of New Jersey logo

Reducing administrative costs by 20 % through Kieku program

State Treasury logo

State Treasury reduces administrative costs by 20% with CGI's Kieku program

State Treasury logo

Swedish Defence Materiel Administration - Customer Case Study

Swedish Defence Materiel Administration logo

Speeding case workflow through outsourced image capture

Swedish Transport Agency logo

Swisscom enhances multilingual conversational AI with CGI

Swisscom logo

Scottish Government - Customer Case Study

The Scottish Government logo

Service sharing helps Scottish Government deliver more value

The Scottish Government logo

The Virtual Pompidou Centre - Customer Case Study

Using rich data insight to drive proactive, predictive maintenance

thyssenKrupp Elevator logo

CGI delivers custom driver license information system

Trafi logo

a U.S. behavioral health provider transitions outpatient treatment online with CGI and DocuSign integration

U.S. Department of Defense achieves legacy system modernization and major cost savings with CGI

U.S. Environmental Protection Agency - Customer Case Study

U.S. Environmental Protection Agency logo

U.S. Nuclear Regulatory Commission - Customer Case Study

U.S. Nuclear Regulatory Commission logo

Ubisoft strengthens Green IT maturity with CGI

Ubisoft logo

Uddeholm reduces steel cracks and waste with CGI machine learning

Uddeholm logo

Ministry of Defence - Customer Case Study

UK Ministry of Defence logo

UKAR - Customer Case Study

UKAR logo

US Federal Government - Customer Case Study

Valmet Automotive strengthens electronic messaging with CGI's EDI system

Valmet Automotive logo

Helping cut energy consumption and leading the way on sustainability

Växjö Energi AB logo

Växjö Energi AB reduces energy consumption with CGI's EnergiKollen

Växjö Energi AB (veab) logo

Vhi Healthcare - Customer Case Study

Vhi Healthcare logo

Using big data to detect and remedy costly pipe leaks

Vitens logo

Vitens reduces pipe leaks with CGI's big data predictive analytics

Vitens logo

Wake County - Customer Case Study

Wake County logo

Warrington Borough Council achieves £3 million annual savings with CGI ERP shared services

Warrington Borough Council logo

Improving efficiency through ERP shared services

WBC logo

Welsh Government advances Active Travel with CGI

Welsh Government logo

West Virginia launches a CARES Act grant portal in just over a week with CGI

West Virginia logo

Westar Energy - Customer Case Study

Westar Energy logo

Whole Hospital Information System - Customer Case Study

No matching case studies