DFS – Sofa retailer offers real-time live video assistance to online shoppers
DFS
Graham Mould
Web Sales Director
DFS
Case Studies
Showing 39 DFS Customer Success Stories
How the furniture retailer transformed their content to focus on a comprehensive customer experience and saw a 60% increase in conversion
23% increase in conversion rates for international users
DFS
Russell Harte
Group Technology Director
Digital Transformation With A New Multichannel Platform And B2b & B2c Website Launches
DFS
Russell Harte
Group Technology Director
DFS - Customer Case Study
DFS
Russell Harte
Group Technology Director
DFS - Customer Case Study
How DFS used Promoted Video on Twitter to highlight its Olympic partnership
Share best practices and celebrate employee achievements
Improve awareness about company’s employee-centric initiatives and benefits
Support employee wellbeing via Workplace groups and competitions
How using Workplace is helping DFS prioritize employee wellbeing
DFS
Scott Fishburn
Chief People & Transformation Officer
Helping DFS lead the way by enhancing its digital platform
DFS
Russell Harte
Group Technical Director
New Multichannel Platform Supports Transformation
DFS
Russell Harte
Group Technical Director
DFS - Customer Case Study
DFS - Customer Case Study
DFS Growth through a non-laid-back approach to customer service
DFS
Russell Harte
Chief Information Officer
How DFS are using The Bot Platform to automate internal communication
DFS
Lauren Kent
HR Social Content & Engagement Coordinator
DFS Increasing Safety and Reducing Fuel Costs
DFS
Chris Bamford
Group Fleet & Transport Compliance Manager
A comfortable and technological innovation in classroom training for DFS
DFS
Caroline Gascoigne
National Qualifications Manager
Augmented reality inspires purchasing confidence in DFS shoppers
DFS
James Vernon
Head of Online
DFS Increases Online Conversions by 10% and Boosts AOV with ViSenze Discovery Suite
DFS
James Vernon
Head of Online
DFS - Customer Case Study
DFS Exclusive Grand Designs Range
DFS - Customer Case Study
DFS - Customer Case Study
Celebrating Home Comfort with DFS
DFS - Customer Case Study
DFS - Customer Case Study
DFS - Customer Case Study
DFS - Customer Case Study
DFS - Customer Case Study
DFS - Customer Case Study
DFS
Nick Ashworth
Marketing Director
DFS - Customer Case Study
DFS - Customer Case Study
DFS - Customer Case Study
DFS - Customer Case Study
DFS
James Brewer
Brand And Digital Director
DFS Uses Bloomreach Engagement’s Automated Welcome Email Series to Increase Revenue Nearly 4%
DFS
Mike Aspinall
Data Activation Manager
DFS doubles survey completion rates by switching to SMS
Contentsquare helps DFS avoid eCommerce replatforming pitfalls
DFS
James Vernon
Head of Online
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