Case Study: DFS achieves higher employee engagement and benefits awareness with Workplace from Meta

Improve awareness about company’s employee-centric initiatives and benefits

DFS, the UK’s largest furniture retailer, needed a better way to raise awareness of employee-centric initiatives and benefits and to ensure new starters could access critical information from day one. DFS partnered with Workplace from Meta, using Workplace groups on mobile to centralise communications about wellbeing, benefits and company culture.

Using Workplace from Meta, DFS’s people team created default groups for all new joiners (including DFS Lifestyle & Benefits, Living Well, Health & Safety, Charity at DFS, Team DFS, DFS Careers and Making the Most Out of Workplace), set clear group objectives and drove engagement. The approach improved accessibility and engagement, helped DFS earn a place in the Sunday Times’ Best Big Companies to Work For ranking, and supported a culture where 82% of staff agree they “can make a valuable contribution to the success of the organisation.”

DFS