Case Study: DFS improves employee engagement and wellbeing with Workplace from Meta

How using Workplace is helping DFS prioritize employee wellbeing

DFS, the UK’s leading furniture retailer and Britain’s biggest sofa manufacturer, needed a better way to keep its largely non-desk-based workforce connected, informed, and engaged. The company turned to Workplace from Meta’s mobile-first communication platform to help employees collaborate across stores, production, supply chain, retail, and administration while also supporting employee wellbeing.

With Workplace from Meta, DFS created company-wide groups, pinned key benefits and health-and-safety updates, and launched wellbeing initiatives like the “Living Well” program and #HealthySelfie competition. The results included stronger cross-team collaboration and knowledge sharing, 82% of employees saying Workplace lets them make a valuable contribution, over 320 contributions to the campaign, and DFS being named one of The Sunday Times’ 2018 Best Big Companies to Work For.

DFS

Scott Fishburn

Chief People & Transformation Officer