USU Solutions B2B Case Studies & Customer Successes

As a leading provider of software and services for IT and customer service management, USU enables companies to master the requirements of today's digital world. Global organizations use solutions to reduce costs, become more agile and reduce risk - with smarter services, simpler workflows and better collaboration. With more than 40 years of experience and locations worldwide, the USU team brings customers into the future. In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc. and USU SAS also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange.

Allianz Technology achieves centralized, proactive IT monitoring with USU IT Monitoring

Allianz Technology

Oliver Windler

Head of 2nd Level Server & RZ

AOK Upgrades Insurance CX With USU’s Self-service Chatbot

AOK

Axpo achieves more efficient, highly secure service management with USU Solutions

Axpo

René Oester

Chief Executive Officer

German Federal Employment Agency achieves greater transparency in IT financial management with USU Solutions

BA

BIT BW achieves standardized state-wide IT service management with USU Solutions

BIT BW

Ulrich Buck

Service Manager and Project Manager

Bosch achieves transparent group-wide IT financial management with USU Solutions

Bosch

Anja Unglaub

Senior Vice President IT Transformation

CAIH gains Oracle compliance visibility and cost savings with USU Software Asset Management

CAIH

Vincent Deleau

Chief of Operations

City of Cologne improves citizen service with USU Knowledge Management

City of Cologne

Axel Hansen

Deputy Head of Citizens’ Helpline

Colony Brands achieves faster, more accurate agent support with USU Knowledge Management

Colony Brands, Inc.

Common Sense Consulting achieves transparent IT asset financing and 15%-20% savings with USU IT Service Management

Common Sense Consulting

Dirk Stobbe

Founder and CEO

Dataport achieves 30% fewer tickets and high SLA availability with USU IT Monitoring

Dataport

Olaf Sengestack

Service Level Management

DATEV eG achieves personalized 24/7 customer service with USU chatbots

DATEV eG

Alexander Heisserer

Product Owner USU Knowledge Management

Deutsche Telekom - Customer Case Study

Deutsche Telekom

Oliver Nissen

Deutsche Telekom

E-470 - Customer Case Study

E-470

Susan Ermisch

Director Of Customer Service

Evonik reduces software license costs in 1 year with USU

Evonik

EWERK achieves customer-centric service management with USU IT Service Management

EWERK

Hendrik Schubert

Managing Partner

FKS IT achieves more automated, flexible IT service management with USU Solutions

FKS IT

Christine Rüller

General Manager, Process and Organizational Development

Fresenius Digital Technology achieves 50% fewer manual SAM processes with USU Software Asset Management

Fresenius Digital Technology

Oliver Hartmann

Senior Consultant Software Asset & License Management

GISA GmbH increases customer satisfaction with USU Service Management

GISA GmbH

Tom Halang

Head of Process IT/IT Service & Quality Management

Global EU Energy Company cuts unmanaged software spend with USU Software Asset Management

Global EU Energy Company

a leading global energy company in Spain achieves simplified software cost and contract management with USU Software Asset Management

Global EU Energy Company

Global Healthcare Company - Customer Case Study

Global Healthcare Company

Hamburg Süd achieves service-oriented IT transparency with USU IT Service Management

Hamburg Südamerikanische

José Silva

Manager for IT Enterprise Service Management

Hamburg Süd achieves faster, fully digitized HR service processes with USU Enterprise Service Management

Hamburg Südamerikanische

José Silva

Manager for IT Enterprise Service Management

The Haufe Group is modernizing its license management system

Haufe Group

Ramona Knäble

License Manager

Jungheinrich achieves integrated service lifecycle management with USU Solutions

Jungheinrich

Matthias Nischwitz

Group Manager Internal Tools

Landkreis Ludwigsburg - Customer Case Study

Landkreis Ludwigsburg

Dietmar Allgaier

District Administrator

a global automotive supplier achieves 50% less licensing effort and major software savings with USU Software Asset Management

Leading Global Automotive Supplier

Leipziger Stadtwerke becomes a digital multi-service provider with USU Solutions

Leipziger Stadtwerke

Uwe Fischer

Business Unit Manager for Information Management

Identifying unused licenses for Public Roads Operator Koezút

Magyar Koezút

Tibor Nemes-Nagy

General Manager and CEO

Mainova AG achieves faster, more automated IT service processes with USU IT Service Management

Mainova AG

Christina Koch

Head of Service Strategy & Design

METRO achieves group-wide IT asset visibility and software cost savings with USU Solutions

METRO

Ulf Vollmer

Head of Compliance Control

Putzmeister achieves a unified global self-service portal with USU Solutions and Liferay DXP

MY Putzmeister

NetCologne achieves seamless centralized infrastructure monitoring with USU IT Monitoring

NetCologne

klaus Peitscher

System Engineer

Austrian Federal Railways (ÖBB) establishes company-wide SAM system

ÖBB

Hirsa Navid

License Manager, Business Development

Open Grid Europe achieves transparent IT service management with USU IT Service Management

Open Grid Europe

Dietmar Göntgen

Project Manager

S&T achieves centralized, automated service management with USU Solutions

S&T

Hannes Föttinger

Head of Business Unit ITSM & Business Efficiency

Südzucker Poland achieves transparent SAP license management and cost savings with USU Solutions

Südzucker Poland

Joachim Hugenschmidt

Group Lead Software License Management / IT-Controlling

TUI InfoTec achieves full software license compliance in 6 months with USU Solutions

TUI

Uwe Lehmann

License Manager

Türk Telekom - Customer Case Study

Türk Telekom

Alaattin Çetin

Technology Governance Group Manager

U.S. Public School improves SAM ROI with USU Solutions

U.S. Public School

Vinci Energies - Customer Case Study

Vinci Energies

Mathias Sellnow

Senior Manager SAM

Voith Group achieves global software cost reduction with USU Software Asset Management

Voith Group

Volkswagen AG - Customer Case Study

Volkswagen AG

Daniel Beck

Volkswagen AG

No matching case studies

Featured Companies

Tixr

17 Case Studies

Lyra Health

17 Case Studies

eRelevance

13 Case Studies