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Visit WebsiteCentral Tool for IT infrastructure established at Allianz Technology AG
Allianz Technology
Oliver Windler
Head of 2nd Level Server & RZ
USU Solutions
As a leading provider of software and services for IT and customer service management, USU enables companies to master the requirements of today's digital world. Global organizations use solutions to reduce costs, become more agile and reduce risk - with smarter services, simpler workflows and better collaboration. With more than 40 years of experience and locations worldwide, the USU team brings customers into the future. In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc. and USU SAS also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange.
Case Studies
Showing 44 USU Solutions Customer Success Stories
AOK Upgrades Insurance CX With USU’s Self-service Chatbot
AOK
Crisis-proof digital services for critical infrastructures
Axpo
René Oester
Chief Executive Officer
BA Controls IT Financial Management with USU
BA
BIT BW - Customer Case Study
BIT BW
Ulrich Buck
Service Manager and Project Manager
Bosch implements group-wide IT financial management with USU
Bosch
Anja Unglaub
Senior Vice President IT Transformation
Successful Oracle compliance & contract analysis for French healthcare public sector
CAIH
Vincent Deleau
Chief of Operations
City of Cologne - Customer Case Study
City of Cologne
Axel Hansen
Deputy Head of Citizens’ Helpline
Colony Brands levels up its customer service with USU
Colony Brands, Inc.
USU IT Service Management as a basis for expanding IT financial management
Common Sense Consulting
Dirk Stobbe
Founder and CEO
Safe Harbor for more than 800 Specialized Procedures
Dataport
Olaf Sengestack
Service Level Management
DATEV eG - Customer Case Study
DATEV eG
Alexander Heisserer
Product Owner USU Knowledge Management
Deutsche Telekom - Customer Case Study
Deutsche Telekom
Oliver Nissen
Deutsche Telekom
E-470 - Customer Case Study
E-470
Susan Ermisch
Director Of Customer Service
Evonik reduces software license costs in 1 year with USU
Evonik
EWERK - Customer Case Study
EWERK
Hendrik Schubert
Managing Partner
FKS offers managed services with high flexibility
FKS IT
Christine Rüller
General Manager, Process and Organizational Development
Fresenius Optimizes Group-Wide Software Asset Management
Fresenius Digital Technology
Oliver Hartmann
Senior Consultant Software Asset & License Management
GISA increases customer satisfaction with USU Service Shop
GISA GmbH
Tom Halang
Head of Process IT/IT Service & Quality Management
Global EU Energy Company Stops Unmanaged Software Spend
Global EU Energy Company
Global expansion of leading European Energy company simplified by USU
Global EU Energy Company
Global Healthcare Company - Customer Case Study
Global Healthcare Company
Full Steam Ahead Toward a Service-Oriented Organization
Hamburg Südamerikanische
José Silva
Manager for IT Enterprise Service Management
Hamburg Südamerikanische Dampfschifffahrts-Gesellschaft A/S & Co KG
Hamburg Südamerikanische
José Silva
Manager for IT Enterprise Service Management
The Haufe Group is modernizing its license management system
Haufe Group
Ramona Knäble
License Manager
Jungheinrich - Customer Case Study
Jungheinrich
Matthias Nischwitz
Group Manager Internal Tools
Landkreis Ludwigsburg - Customer Case Study
Landkreis Ludwigsburg
Dietmar Allgaier
District Administrator
Leading global automotive supplier finds large-scale software savings with USU
Leading Global Automotive Supplier
Leipziger Stadtwerke is becoming a multi-service provider
Leipziger Stadtwerke
Uwe Fischer
Business Unit Manager for Information Management
Identifying unused licenses for Public Roads Operator Koezút
Magyar Koezút
Tibor Nemes-Nagy
General Manager and CEO
Mainova automates IT services with USU IT Service Management
Mainova AG
Christina Koch
Head of Service Strategy & Design
METRO introduces group-wide IT asset management
METRO
Ulf Vollmer
Head of Compliance Control
Uniform Omni-Audience Platform for All Stakeholders Worldwide
MY Putzmeister
NetCologne seamlessly monitors technical infrastructure
NetCologne
klaus Peitscher
System Engineer
Austrian Federal Railways (ÖBB) establishes company-wide SAM system
ÖBB
Hirsa Navid
License Manager, Business Development
Central IT and Multi-Provider Management from the Cloud
Open Grid Europe
Dietmar Göntgen
Project Manager
IT service provider S&T AG manages all service processes with USU
S&T
Hannes Föttinger
Head of Business Unit ITSM & Business Efficiency
Südzucker manages SAP® Software with USU SAM solution
Südzucker Poland
Joachim Hugenschmidt
Group Lead Software License Management / IT-Controlling
TUI InfoTec tames “Big Three” vendors in 6 months with USU
TUI
Uwe Lehmann
License Manager
Türk Telekom - Customer Case Study
Türk Telekom
Alaattin Çetin
Technology Governance Group Manager
US School System improves ROI with SAM Health Check for data, automation & optimization
U.S. Public School
Vinci Energies - Customer Case Study
Vinci Energies
Mathias Sellnow
Senior Manager SAM
Voith Group centralizes and simplifies Microsoft Server costs and contracts with USU
Voith Group
Volkswagen AG - Customer Case Study
Volkswagen AG
Daniel Beck
Volkswagen AG
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