Case Study: NetCologne achieves seamless centralized infrastructure monitoring with USU IT Monitoring

NetCologne seamlessly monitors technical infrastructure

NetCologne, a telecommunications provider in Germany, needed a future-proof way to centrally monitor a highly heterogeneous IT environment with more than 600 servers and 12,000 network elements. The company also wanted better oversight of business-critical services, service levels, and alarm management, so it turned to USU Solutions and its USU IT Monitoring solution.

USU Solutions implemented a modular, integrated monitoring platform with centralized reporting, a self-service portal, and added SLA and alarm management capabilities. The result was transparent 360-degree monitoring across systems and teams, faster fault detection and correction, shorter restart times, and improved service performance for customers, with seamless monitoring now supporting NetCologne’s operations at scale.

NetCologne

klaus Peitscher

System Engineer