Tessitura B2B Case Studies & Customer Successes

Tessitura is a nonprofit tech company dedicated to helping arts and cultural organizations thrive. CRM lies at the heart of their mission and their technology platform. Tessitura Network powers the success of arts and cultural organizations around the globe. At their heart is the Tessitura CRM software, a truly unified platform driving all mission-critical business functions in one single database — ticketing and admissions, fundraising, memberships, marketing, business insights, education, online, mobile and more.

Alley Theatre accelerates fundraising with Tessitura predictive rankings

Alley Theatre

Amy Lampi

Associate Director Of Development

Arts Centre Melbourne builds deeper audience connections with Tessitura

Arts Centre Melbourne

Beau Vigushin

Director of Visitor Experience

Tessitura plays an essential role in a small but mighty fundraising department

Birmingham Hippodrome

Rachael Magson

Head of Fundraising

Black Country Living Museum unifies teams and improves visitor insights with Tessitura

Black Country Living Museum

Laura Wakelin

Deputy Chief Executive of Communications and Marketing

California Academy of Sciences achieves a single source of visitor data with Tessitura

California Academy of Sciences

Jaime Lemus

Chief Information Officer

Celebrity Series of Boston improves its digital patron experience with Tessitura

Celebrity Series of Boston

Jonathan Carpenter

Technology Operations Manager

Children's Theatre Company achieves faster seating issue resolution with Tessitura Access Control

Children's Theatre Company

Kristina Miller

Senior Manager

Crystal Bridges Museum of American Art empowers fundraising and memberships with Tessitura

Crystal Bridges Museum of American Art

Angela Hodges

Advancement Services Manager

Dallas Zoo creates a seamless drive-through holiday experience with Tessitura

Dallas Zoo

Mark Boyer

Director of CRM and Data Support

Des Moines Performing Arts takes control of data and reporting with Tessitura Analytics

Des Moines Performing Arts

Denise Smithson Green

Director of Ticketing

Film Society of Lincoln Center - Customer Case Study

Film Society of Lincoln Center

Matt D'Silva

Database Manager

Growing online sales with a new ticketing workflow

George Washington's Mount Vernon

Matt Briney

Vice President of Media & Communications

Georgia Aquarium creates a contactless, visitor-focused experience with Tessitura

Georgia Aquarium

Anthony Rivera

Vice President of Operations and Hospitality

Tessitura powers the company through real-world growth

Grange Park Opera

Chris Campbell

Business Intelligence Manager

Hampstead Theatre improves ticketing, fundraising, and CRM with Tessitura

Hampstead Theatre

Jess Woodward

Marketing Director

How HOTA created a human-to-human customer experience with Tessitura-integrated kiosks

HOTA, Home of the Arts

Grant Brisland

Director, Business Growth & Development

Vice President of Advancement

Los Angeles Opera uses Tessitura to send personalized donor acknowledgments — while saving staff time

LA Opera

Josh Harrold

Associate Director, Annual Fund and Development Operations

Liberty Science Center - Customer Case Study

Liberty Science Center

How Mayflower Theatre manages high-demand on-sales

Mayflower Theatre

Paul Thompson

IT Manager

How Tessitura has helped the Melbourne Recital Centre grow

Melbourne Recital Centre

Latoyah Forsyth

Digital Marketing Manager

Miami City Ballet achieves better fundraising and operational efficiency with Tessitura Extended Services

Miami City Ballet

Alfredo Garcia

Associate Executive Director

Miami City Ballet - Customer Case Study

Miami City Ballet

Anne Mortomore

Director of Marketing, Digital and Content

Museum of Chinese in America boosts membership and online ticketing with Tessitura

Museum of Chinese in America

Nancy Yao

President

How Tessitura is Improving the Guest Experience at Mystic Aquarium

Mystic Aquarium

Melanie Evans

Director of Guest Services

Philbrook Museum of Art - Customer Case Study

Philbrook Museum of Art

Scott Stulen

Director

How the Royal New Zealand Ballet deepened audience relationships during the global pandemic

Royal New Zealand Ballet

Susannah Lees-Jeffries

Director of Marketing and Development

How Tessitura serves some of the largest and smallest opera houses in the UK

Royal Opera House

Chris Campbell

Intelligence Manager

The Glasshouse boosts Tessitura user adoption and efficiency with Tessitura Extended Services

Sage Gateshead

Alex Grieves

Sage Gateshead

San Francisco Ballet solves a ticket-cancellation communication crisis with Tessitura Prospect2

San Francisco Ballet

Santa Fe Opera optimizes online ticket sales with Tessitura and Substrakt

Santa Fe Opera

Tim Hill

SFO’s Director of Marketing

How Tessitura is helping the Sarasota Ballet and others implement exciting changes remotely

Sarasota Ballet

Chad Morrison

Senior Development Officer

Science Museum Group grows visitor engagement and improves the visitor experience with Tessitura

Science Museum Group

Pete Dickinson

Director of Communications and Audience

How Scottish Ballet’s free membership program grew an engaged, global fan base

Scottish Ballet

Shedd Aquarium streamlines guest service and member experiences with Tessitura

Shedd Aquarium

Tony Palombi

Manager, Constituent Services

How Tessitura helped the State Theatre New Jersey identify an opportunity and turn it into a smashing success

State Theatre New Jersey

Howard Levine

Senior Director of Marketing

Sydney Symphony Orchestra achieves targeted marketing and customer insights with Tessitura

Sydney Symphony Orchestra

Meera Gooley

Head of Digital Marketing

The Cleveland Orchestra grows loyalty and attendance with Tessitura

The Cleveland Orchestra

Jim Sector

Assistant Director of Loyalty Marketing

How digging deeper into Tessitura helped The Grand grow ticket sales and fundraising

The Grand Theater

Sean Wright

Executive Director

Theatre Royal & Royal Concert Hall - Customer Case Study

Theatre Royal & Royal Concert Hall

Nicola Blackburn

Head of Sales and Marketing