Case Study: Crystal Bridges Museum of American Art empowers fundraising and memberships with Tessitura

Crystal Bridges Museum of American Art - Customer Case Study

Crystal Bridges Museum of American Art faced challenges with its legacy systems, which included a lack of visibility into donor activities, a cumbersome moves management process reliant on spreadsheets, and an online ticketing system that could not properly authenticate members for exclusive benefits. The museum partnered with Tessitura to implement its platform to unify its data and operations.

By implementing the Tessitura software, the museum gained powerful fundraising and membership tools. Tessitura provided a centralized database that gave development officers a full view of each patron, enabling personalized donor engagement and effective moves management. Furthermore, the integrated system allowed the museum to reliably offer and authenticate online member benefits. The result was a significantly more efficient workflow for staff and a greatly enhanced, personalized experience for donors and members.

Crystal Bridges Museum of American Art

Angela Hodges

Advancement Services Manager