LiveAgent B2B Case Studies & Customer Successes

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

Featured Companies

LiveAgent B2B Case Studies & Customer Successes

Case Studies

AquaSprouts achieves 96.5% customer satisfaction and unified multichannel support with LiveAgent

Areto Systems achieves 99%+ customer satisfaction and efficient 3‑agent support with LiveAgent

Atomer achieves 95% customer satisfaction through transparent, real-time support with LiveAgent

Contrado Imaging Ltd achieves 97% customer satisfaction while scaling support across 9 countries with LiveAgent

Cotswold Web achieves 98% customer satisfaction and scales support to 600 tickets/month with LiveAgent

How CVFR Travel Group automated the entire support workflow with LiveAgent

E-ville.com achieves faster, more personal customer support with LiveAgent

E.ON (ZSE) achieves 24-hour response times and faster customer support with LiveAgent

Financial Directorate of The Slovak Republic achieves double the handled queries and reduced worktime with LiveAgent

FrëschKëscht - Customer Case Study

Habrahabr achieves 100% control of customer emails and 150+ tickets/day with LiveAgent

Hostinger - Customer Case Study

Huawei achieves 29% higher customer satisfaction and faster support with LiveAgent

IAI S.A. achieves 100% customer satisfaction and faster sales responsiveness with LiveAgent

How INNPRO Robert Błędowski boosted their agents’ productivity with LiveAgent

Kwik Charger achieves scalable 24/7 customer support with LiveAgent

L&L Europe - Customer Case Study

Martinus.sk - Customer Case Study

How Matchaflix turned inquiries into sales with LiveAgent

Nutricia achieves higher customer satisfaction and support efficiency with LiveAgent

Post Affiliate Pro achieves 98.6% customer satisfaction with LiveAgent

Ready2Order achieves 90% customer satisfaction and faster, more efficient support with LiveAgent

Refresher.sk achieves 1,700+ tickets/month and reduces support staff from 14 to 5 with LiveAgent

Satur - Customer Case Study

Sli.do - Customer Case Study

SolidTrust Pay achieves a modern, 24/7 integrated support center with LiveAgent

How VERVASI® adopted smarter email management with LiveAgent

WebSupport achieves a 47% increase in support effectiveness with LiveAgent

ZľavaDňa achieves 24-hour response times, 25% ticket reduction and higher customer satisfaction with LiveAgent

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