LiveAgent B2B Case Studies & Customer Successes

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

aCommerce centralizes customer support operations with LiveAgent

aCommerce

AquaSprouts achieves 96.5% customer satisfaction with LiveAgent

AquaSprouts

AquaSprouts achieves 96.5% customer satisfaction and unified multichannel support with LiveAgent

AquaSprouts

Jack Ikard

Head of Customer Service

Areto Systems achieves 99% customer satisfaction with LiveAgent

Areto Systems

Areto Systems achieves 99%+ customer satisfaction and efficient 3‑agent support with LiveAgent

Areto Systems

Justin Farrugia

Managing Director

Atomer achieves 95% customer satisfaction through transparent, real-time support with LiveAgent

Atomer

Martin Drugaj

Chief Executive Officer

Atomer achieves 95% customer satisfaction with LiveAgent

Atomer

Contrado handles 8,000 monthly tickets with LiveAgent

Contrado

Contrado Imaging Ltd achieves 97% customer satisfaction while scaling support across 9 countries with LiveAgent

Contrado Imaging Ltd

Gwennael Houdayer

Customer Experience Manager

Cotswold Web achieves 98% customer satisfaction with LiveAgent

Cotswold Web

Cotswold Web achieves 98% customer satisfaction and scales support to 600 tickets/month with LiveAgent

Cotswold Web

Richard Jaques

Founder

CVFR Travel Group automates support and boosts productivity with LiveAgent

CVFR Travel Group

CVFR Travel Group achieves faster, more efficient support with LiveAgent

CVFR Travel Group

Lenny Padowitz

General Manager – Strategy & Partnerships

E-ville.com achieves faster, more personal customer support with LiveAgent

E-ville.com

Ville Majanen

CEO

E-ville.com transforms customer support efficiency with LiveAgent

E-ville.com

E.ON (ZSE) achieves 24-hour response times and faster customer support with LiveAgent

E.ON

Michaela Dobosova

PR Manager

E.ON’s ZSE improves customer service with LiveAgent

E.ON

Financial Directorate of the Slovak Republic doubles client queries with LiveAgent

Financial Directorate of The Slovak Republic

Financial Directorate of The Slovak Republic achieves double the handled queries and reduced worktime with LiveAgent

Financial Directorate of The Slovak Republic

Patricia Macikova

The Financial Directorate of The Slovak Republic

FrëschKëscht achieves faster customer support and higher sales with LiveAgent

FrëschKëscht

Gilles HEINESCH

Co-Founder

Habrahabr handles 150+ support tickets daily with LiveAgent

Habrahabr

Habrahabr achieves 100% control of customer emails and 150+ tickets/day with LiveAgent

Habrahabr

Aleksey Shevelev

Project Manager

Hostinger improves customer support with LiveAgent

Hostinger

Hostinger - Customer Case Study

Hostinger

Paul

Customer Success Team

Huawei achieves 29% higher customer satisfaction and faster support with LiveAgent

Huawei

Gokulnaath Gopal

Solution Manager

Huawei boosts customer satisfaction by 29% with LiveAgent

Huawei

IAI S.A. achieves 100% customer satisfaction and faster sales responsiveness with LiveAgent

IAI S.A

Paweł Fornalski

Founder & CEO

IdoSell Achieves 100% Customer Satisfaction with LiveAgent

Idosell

INNPRO achieves 20% higher team productivity with LiveAgent

INNPRO

Robert Błędowski

INNPRO

INNPRO boosts productivity and cuts response times with LiveAgent

INNPRO

Kwik Charger achieves scalable 24/7 customer support with LiveAgent

Kwik Charger

Min Chou

Kwik Charger

Kwik Charger achieves 73% customer satisfaction with LiveAgent

Kwik Charger

L&L Europe delivers exceptional customer support for 13 casino brands with LiveAgent

L&L Europe

L&L Europe - Customer Case Study

L&L Europe

M4Markets achieves 24/7 multilingual AI-powered support with LiveAgent

M4Markets

Martinus improves customer support efficiency with LiveAgent

Martinus

Martinus.sk achieves faster, more efficient customer support with LiveAgent

Martinus.sk

Martin Strba

Customer Service Manager

Matchaflix achieves faster responses and more sales with LiveAgent

Matchaflix

David Bernardo

Co-founder

Matchaflix turns inquiries into sales with LiveAgent

Matchaflix

Nutricia boosts customer satisfaction and support efficiency with LiveAgent

Nutricia

Nutricia achieves higher customer satisfaction and support efficiency with LiveAgent

Nutricia

Lukáš Mitas

Digital Specialist

Post Affiliate Pro achieves 98.6% customer satisfaction with LiveAgent

Post Affiliate Pro

Martin Palus

Support Representative

Quality Unit achieves 98.6% customer satisfaction with LiveAgent

Quality Unit

Ready2Order achieves 90% customer satisfaction with LiveAgent

Ready2order

Ready2Order achieves 90% customer satisfaction and faster, more efficient support with LiveAgent

Ready2order

Christoph Schachner

Managing Manager

Refresher boosts team efficiency and revenue with LiveAgent

Refresher

Refresher.sk achieves 1,700+ tickets/month and reduces support staff from 14 to 5 with LiveAgent

Refresher.sk

Gabor Boros

CEO

Satur - Customer Case Study

Satur

Jozef Granec

Satur

Satur centralizes customer communication and internal knowledge sharing with LiveAgent

Satur

Slido achieves faster, unified event support with LiveAgent

Sli.do

Sli.do - Customer Case Study

Sli.do

SolidTrust Pay enhances global customer support with LiveAgent

SolidTrust Pay

SolidTrust Pay achieves a modern, 24/7 integrated support center with LiveAgent

SolidTrust Pay

VERVASI streamlines email management with LiveAgent

VERVASI

VERVASI achieves smarter email management and improved team efficiency with LiveAgent

VERVASI

Ľubomír Laššák

Chief Executive Officer

WebSupport achieves a 47% increase in support effectiveness with LiveAgent

WebSupport

Martin Bača

Chief Customer Officer

WebSupport achieves 47% higher support effectiveness with LiveAgent

WebSupport

ZlavaDna boosts customer satisfaction and reduces ticket load with LiveAgent

ZlavaDna

ZľavaDňa achieves 24-hour response times, 25% ticket reduction and higher customer satisfaction with LiveAgent

ZlavaDna

Peter Blažečka

PR & Marketing Manager

No matching case studies

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