How 10xfive Increased Their Call Center Answer Rate by 20%
10Xfive
Cynthia Cassidy
Vice President of Sales Center

CallTrackingMetrics is an award-winning, global conversation analytics company founded and led by a husband-wife team that enables marketers to make effective data-driven decisions and increase ROI. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to track and attribute all online and offline leads across multiple platforms through native integrations with core tools like Google Ads and Analytics, HubSpot, Salesforce, Zoom, and Facebook. CallTrackingMetrics is named an industry leader, year after year, by top software publications like G2 and Capterra and regularly recognized for its growth and innovative culture. CallTrackingMetrics.com
Showing 24 CallTrackingMetrics Customer Success Stories
10Xfive
Cynthia Cassidy
Vice President of Sales Center
Bipath
Michael Barnett
Founder
Black Propeller
John Thornton
Chief Executive Officer
Callbox
Eyal Gershon
Callbox
Eyal Gershon
Captain Dave’s Dolphin Safari
Gisele Anderson
Vice President
Coalmarch
Coalmarch
Christin Nein
Director of Product Management
Compound
Digital Reach Agency
Ben Childs
President
Discovery Institute
Marisa Disisto
Contact Center Manager
Griswold Home Care
Ron Patterson
Vice President of Marketing and IT
Gutter Helmet
Delphin Thebaud
Manager
Large Alcohol or Drug Addictions Treatment Service Provider
Leadhub
Aaron Watters
Chief Executive Officer
Leading Healthcare Service Provider
Leading Healthcare Services Provider
Lice Clinics of America
Jessica Eddowes
Vice President Digital & Ecommerce
Long Fence and Home
Sami Badra
Marketing and Call Center Manager
Loud Rumor
Mike Arce
Founder
Phoenix Rising Behavioral Health Care Services
Ben Kaneaiakala
Chief Executive Officer
Skyline Eco-Adventures
Thomas Kratsch
Director of Marketing
Southeastern Recovery Center
Jake Gorman
Director of Marketing
StubGroup Advertising
John Horn
Director of Digital Performance
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