How TBM drives business strategy at Royal Bank of Scotland
Royal Bank of Scotland
Nasir Omar
Head of Business Management, Technology
Royal Bank of Scotland
Case Studies
Showing 51 Royal Bank of Scotland Customer Success Stories
Royal Bank of Scotland dramatically reduces fraud in two months
Royal Bank of Scotland
Alasdair Grant
Director
Royal Bank of Scotland - Customer Case Study
Mobile Security and Scale Where it Really Matters
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland
Giles Richardson
Head of Analytics
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland
Steve Wood
Head of Desktop Transformation
Royal Bank of Scotland Drives Continuous Transformation
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland educate small business customers with Agylia
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland Group Delivering Personalized Customer Experiences
Royal Bank of Scotland
Jessica Cuthbertson
Head of Data Science & Customer Decisioning
Focus on modern banking , outstanding service, and inventive marketing transforms customer experiences at leading multinational bank
Royal Bank of Scotland
Giles Richardson
Head of Analytics
RBS elevates the banking experience for customers with ServiceNow
Royal Bank of Scotland
Pete Coleman
Head of Service Delivery
Using erwin solutions to improve employee training and knowledge base
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland
Sheena Hales
Practice & Engagement Manager
RBS reduces call handling time within weeks of implementation
Royal Bank of Scotland
Simon Johnson
Digital Capability
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland
Christian Nelissen
Senior Vice President
The Problem as Defined To The Problem as Understood
Royal Bank of Scotland
Debbie Install
Senior Communications Manager, Internal Communications and Engagement Team, Business and Commercial Chief Operating Office, Corporate Banking Division
Royal Bank of Scotland Reduces Phishing Susceptibility
Royal Bank of Scotland
Lesley Marjoribanks
Customer Security Manager and Security Awareness Lead
NatWest (formerly Royal Bank of Scotland) adopts a data-driven approach to Energy and Environmental Management
Royal Bank of Scotland
Lesley Holloway
Environmental Manager
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Award-winning Corporate Website for Ftse 100 Company
Improving Transparency and Rebuilding Trust at RBS
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
The People’s Money – an unprecedented collaboration
Money making the people’s design of note
RBS banknotes design collaboration shortlisted for award
Royal Bank of Scotland
Jeni Lennox
Project Lead
Evolution AI automates data extraction for KYC for the Royal Bank of Scotland
Royal Bank of Scotland
John Qualter
Head
Evolution AI data extraction from invoices for RBS Aptimise
Royal Bank of Scotland
Kartika Tulusan
Head of Product Mangement
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland Driving Organizational Change the Heart of the Matter
Royal Bank of Scotland
Jeremy Viner
Technology Team Lead
Protecting knowledge at risk of being lost through restructuring, redundancy and offshoring
Royal Bank of Scotland - Customer Case Study
Royal Bank of Scotland
Stuart Porteous
Corporate Governance & Secretariat
thebigword and RBS work in collaboration to deliver service excellence to RBS customers
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